Sales Lead - IV Therapy & Wellness

Dr. Morepen Home; Gurugram District; On-site; INR 520,000 - 980,000; Full time

Job summary

Dr. Morepen Home is seeking an experienced sales professional to drive premium at-home IV therapy bookings in Gurugram. You will handle enquiries, explain pricing, coordinate with clinicians, and close paid packages while building repeat business.

The role requires 2–5 years in consumer or patient-facing sales, with track record of revenue targets and experience selling IV therapy or related aesthetics. Fluency in Hindi and English is essential for premium customer service.

Qualifications

• 2 to 5 years of consumer or patient-facing sales experience, ideally including selling IV therapy or related aesthetic treatments.
• Demonstrable record of achieving revenue targets and converting enquiries into paying customers.
• Strong communication in Hindi and English for premium customers.
• Excellent follow-up discipline and comfort using CRM tools.

Responsibilities

• Manage enquiries through calls and WhatsApp, from first conversation to payment and booking.
• Explain services, pricing and consultation process using doctor-approved information.
• Coordinate clinical assessment before treatment confirmation.
• Handle pricing objections and follow up with interested customers.
• Sell suitable packages and manage repeat bookings aligned with clinician plan.
• Coordinate with doctors, nurses and operations for smooth at-home experience.
• Maintain accurate CRM records, follow-up dates and booking status.
• Own monthly revenue, lead conversion and repeat customer targets.
• Work with founding team to improve sales scripts and customer journey.

Skills

Sales experience

CRM usage

Hindi & English fluency

Customer-facing

Tools

CRM software

Job description

Gurugram | Full-time | Suggested experience: 2 to 5 years

Dr. Morepen Home is growing its premium at-home IV therapy service. We are looking for an experienced sales professional who has previously sold IV therapies or aesthetic treatment packages and can turn enquiries into paid bookings and repeat customers.

Prior experience selling IV therapy, particularly glutathione, is strongly preferred. Candidates with a proven sales record in dermatology, aesthetics or premium wellness services will also be considered.

What you will own

• Manage enquiries through calls and WhatsApp, from first conversation to payment and booking.


• Explain services, pricing and the consultation process using doctor-approved information.


• Understand customer requirements and coordinate clinical assessment before treatment confirmation.


• Handle pricing objections and follow up consistently with interested customers.


• Sell suitable packages and manage repeat bookings in line with the clinician's recommended plan.


• Coordinate with doctors, nurses and operations for a smooth at-home experience.


• Maintain accurate CRM records, follow-up dates and booking status.


• Own monthly collected revenue, lead conversion and repeat customer targets.


• Work with the founding team to improve sales scripts and the customer journey.

How success will be measured Collected revenue, paid bookings, lead-to-payment conversion, repeat bookings and customer experience.

Who we are looking for

• 2 to 5 years of consumer or patient-facing sales experience, ideally including at least one year directly selling IV therapy or closely related aesthetic treatments.


• A demonstrable record of achieving revenue targets and converting enquiries into paying customers.


• Strong communication in Hindi and English, with confidence serving premium customers.


• Excellent follow-up discipline, comfort using CRM tools and willingness to take ownership.


• Ability to build trust, set realistic expectations and refer medical questions to clinicians.

The ideal candidate Hiring priority

Someone who has personally sold IV therapy packages and managed repeat bookings. Strong individual sales results should matter more than a managerial title.