Category Manager

Morepen Laboratories Ltd.; Gurugram District; On-site; INR 500,000 - 1,000,000; Full time

Job summary

Dr. Morepen Home is seeking an IV Therapy & Glutathione Sales Specialist in Gurugram to drive conversions for at-home wellness services. You will handle inbound inquiries, explain package details, and coordinate with the operations team to ensure seamless bookings.

The ideal candidate has 1–4 years in sales, healthcare experience preferred, and comfort with CRM systems and performance metrics. This role is office-based with target-driven incentives.

Qualifications

• Role requires selling IV therapy packages and glutathione therapy at-home services.
• Strong communication to understand requirements and explain packages clearly.
• Comfort with sales targets, follow-ups, and building trust with customers.

Responsibilities

• Handle inbound leads and inquiries for IV therapy and glutathione packages.
• Explain therapy concepts, inclusions, pricing, and at-home service experience.
• Follow up with prospects via calls and WhatsApp to drive conversions.
• Maintain CRM records and lead status with timely updates.
• Coordinate with medical/operations teams to ensure bookings and delivery.
• Build customer relationships and encourage repeat purchases.
• Escalate medical queries to the appropriate medical team.

Skills

Sales expertise

Communication skills

CRM management

Lead follow-up

Excel/Google Sheets

Education

B.Sc./M.Sc. Nursing

B.Pharm

Tools

CRM software

Spreadsheet tools

Job description

IV Therapy & Glutathione Sales Specialist

Company: Dr. Morepen Home
Location: Gurugram | Work From Office
Department: Sales
Experience: 14 Years
Employment Type: Full-Time

About Dr. Morepen Home

Dr. Morepen Home is a healthcare-at-home platform bringing professional healthcare services directly to patients' homes. Our services include doctor consultations, diagnostics, vaccinations, nursing, physiotherapy, IV therapies, and other personalized healthcare services.

About the Role

The role involves selling IV therapy packages, including IV Glutathione Therapy, at-home wellness and other IV-based services. The ideal candidate should be comfortable speaking with customers, understanding their requirements, explaining therapy packages, addressing basic queries, and converting qualified leads into bookings.

This is a target-oriented role, but the focus is on quality conversations, customer education, follow-ups, and conversions rather than high-pressure selling.

Key Responsibilities

• Handle inbound leads and customer enquiries for IV therapy and glutathione packages.
• Understand customer requirements and recommend relevant packages based on available service offerings.
• Explain IV therapy, glutathione therapy, package inclusions, pricing, process, and at-home service experience to customers.
• Follow up with prospective customers through calls and WhatsApp to drive conversions.
• Maintain a strong lead pipeline and ensure timely follow-ups.
• Achieve assigned monthly sales and revenue targets.
• Maintain proper CRM records, lead status, follow-up details, and conversion data.
• Coordinate with the medical/operations team for successful service delivery and bookings.
• Build relationships with customers and encourage repeat package purchases where appropriate.
• Handle customer questions professionally and *escalate* medical or clinical queries to the appropriate medical team.
• Maintain a high standard of customer experience throughout the sales journey.

Preferred Candidate Profile

• 1–4 years of experience in sales, preferably in healthcare, wellness, aesthetics, dermatology, or home healthcare.
• Candidates with prior experience selling IV therapy, IV Glutathione, vitamin IVs, wellness packages, or similar at-home healthcare services will be strongly preferred.
• Healthcare background such as B.Sc./M.Sc. Nursing, B.Pharm, allied healthcare, healthcare management, or similar would be an advantage.
• Good understanding of Glutathione and IV therapy concepts and the ability to explain them in simple customer-friendly language.
• Strong communication and interpersonal skills.
• Comfortable working with sales targets and performance metrics.
• Good follow-up and negotiation skills.
• Customer-focused, confident, and professional communication style.
• Basic understanding of CRM systems and Excel/Google Sheets is preferred.

What We Are Looking For

We are looking for someone who can sell through knowledge and trust, not just through aggressive sales techniques. The ideal candidate should be able to understand the service, communicate its value clearly, build customer confidence, and consistently convert qualified leads.

Prior experience in selling IV Glutathione or IV therapy packages for at-home services will be a strong advantage.