Sales Lead

Voyaah; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Medical insurance

Competitive salary

Job summary

Voyaah is a travel-tech startup with offices in Mumbai and Bengaluru seeking a Sales Team Lead to drive holiday sales performance. You will lead a team of Business Development Associates, guide complex enquiries, and ensure a seamless customer journey from enquiry to booking.

This role emphasizes team management, performance coaching, and strong knowledge of the holiday sales cycle, with a focus on premium client experiences.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Commerce, Marketing, or a related field.

Responsibilities

• Lead the sales team of Business Development Associates and drive monthly targets.
• Manage incoming enquiries, guide team with complex sales, and ensure smooth customer journey from enquiry to booking.
• Monitor CRM activity, pipelines, and lead movement; provide coaching to improve conversions.
• Provide destination/product knowledge and support to team for high-value holidays.
• Prepare and share regular sales performance reports with management.

Skills

Team leadership

Sales strategy

CRM management

Customer negotiation

Communication

Multi-tasking

Education

Bachelor/Master in Business Admin/Commerce/Marketing or related

Tools

CRM software

Job description

Voyaah is a travel-tech startup specialising in leisure travel with offices in Mumbai and Bengaluru. It curates deals for premium stays and plans end-to-end customised vacations & small group tours in leading holiday destinations in India and across the globe. With strong tie-ups across accommodation, transportation, holiday activities & experiences, and dining & food services, Voyaah is the preferred holiday partner for affluent voyagers with a fine taste.

Sales Team Lead – Voyaah

About Voyaah

Voyaah is a travel-tech startup specialising in leisure travel with offices in Mumbai and Bengaluru. It curates deals for premium stays and plans end-to-end customised vacations & small group tours in leading holiday destinations in India and across the globe. With strong tie-ups across accommodation, transportation, holiday activities & experiences, and dining & food services, Voyaah is the preferred holiday partner for affluent voyagers with a fine taste.

About the Role

We’re looking for a Sales Team Lead to lead a team of Business Development Associates and drive sales performance. You will be responsible for achieving team targets, managing incoming enquiries, helping the team with sales, and ensuring a seamless customer journey from enquiry to booking and holiday execution.

This role requires strong experience in holiday sales, customer consultation, team management, and performance-driven sales.

OKRs

Sales & Team Performance:

Drive individual and team monthly sales targets and revenue. Monitor conversion rates, sales pipelines, and lead movement, and take corrective action to improve team performance.

Customer Consultation & Sales:

Support the team with complex enquiries, negotiations, objection handling, and closures. Guide team members in understanding customer requirements and converting enquiries into confirmed holidays.

Lead & CRM Management:

Monitor incoming and campaign leads and ensure timely follow-ups. Track sales calls, client interactions, pipelines, and CRM usage to maintain quality and improve conversions.

Team Support & Performance:

Support the team with destination, product, and sales-related knowledge as required. Keep track of individual performance, identify areas for improvement, and help team members perform more effectively.

Customer Experience & Reporting:

Maintain a strong focus on customer experience, conversion, and repeat business. Prepare and share regular sales performance reports with management and highlight opportunities for improvement.

Who You Are

• You have a Bachelor’s or Master’s degree in Business Administration, Commerce, Marketing, or a related field.
• You have 5–10 years of experience in holiday sales, travel sales, travel consulting, hospitality, or related roles.
• You have prior experience leading or managing a sales team.
• You have a strong understanding of the holiday sales cycle, from enquiry and consultation to booking and execution.
• You have a proven track record of achieving sales targets and driving revenue.
• You have strong communication, persuasion, negotiation, and people-management skills.
• You are confident handling customer objections, negotiations, escalations, and high-value enquiries.
• You are organised and capable of managing multiple customer conversations and team priorities simultaneously.
• You are comfortable using CRM systems and digital tools to manage leads, customer interactions, and sales pipelines.
  

What’s in Store

• Opportunity to take ownership of sales performance and contribute directly to the growth of a consumer-tech company.
• Lead and influence a team of sales professionals.
• Work with a premium clientele and complex, high-value requirements.
• Exposure to diverse destinations, premium hotels, and customised travel experiences.
• Competitive salary & medical insurance.
• 21 days of paid leave in addition to 10 public holidays annually.
• A fast-paced, collaborative work environment with significant ownership and autonomy.

Location: Mumbai / Bengaluru

Experience: 5–10 years

Work Mode: Work From Office