Sales Head

OYO; Lucknow; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

OYO in Delhi NCR is seeking a Sales Head to drive occupancy and revenue growth across Home Hub properties, via local market acquisition and strategic account management.

You will lead the sales charter, onboard corporate and institutional accounts, build partnerships with travel agents, and guide the team to achieve monthly targets.

The role requires strong negotiation, market insight, and a passion for building a high-performance sales culture across the region.

Qualifications

• Relevant experience in sales, business development, hospitality sales or corporate sales.
• Proven track record of acquiring and managing corporate, travel agent, SME or institutional accounts.
• Experience managing a sales team and regional/local market preferred.

Responsibilities

• Drive occupancy and revenue for assigned Home Hub properties through local market acquisition and relationship management.
• Identify, develop and onboard local corporate, travel agent, SME and institutional accounts to generate consistent room-night business.
• Build strong partnerships with key local accounts to maximize room-night production and ensure sustainable business generation.
• Develop and execute sales strategies for Delhi NCR based on market potential, demand trends, competition and property requirements.
• Own sales targets for the assigned region and ensure achievement through planning, forecasting and target allocation.
• Identify new business opportunities and expand revenue from existing accounts through deeper engagement and cross-selling.
• Assist the team in negotiating and closing large-value or strategic accounts.
• Drive account-level planning to ensure stability and consistency in monthly business volumes.

Skills

Sales leadership

Strategic account management

Negotiation

Relationship building

Market knowledge

Team leadership

Data-driven

Job description

The Sales Head will be responsible for driving sales, occupancy and revenue growth across assigned Home Hub properties in Delhi NCR through local market acquisition, strategic account management and strong relationship building.

The role will lead the sales charter for the region by identifying new business opportunities, onboarding high-value corporate and institutional accounts, strengthening partnerships with travel agents and local businesses, and ensuring consistent room-night production and revenue contribution.

The role will also be responsible for leading and developing the sales team, setting clear targets, tracking performance and driving market-led strategies to achieve business objectives.

Key Responsibilities

Business & Revenue Growth

• Drive occupancy and revenue for assigned Home Hub properties through local market acquisition and relationship management.
• Identify, develop and onboard local corporate, travel agent, SME and institutional accounts to generate consistent room-night business.
• Build strong partnerships with key local accounts to maximize room-night production and ensure sustainable business generation.
• Develop and execute sales strategies for Delhi NCR based on market potential, demand trends, competition and property requirements.
• Own sales targets for the assigned region and ensure achievement through effective planning, forecasting and target allocation.
• Identify new business opportunities and expand revenue from existing accounts through deeper engagement and cross-selling.
• Assist the team in negotiating and closing large-value or strategic accounts.
• Drive account-level planning to ensure stability and consistency in monthly business volumes.

Account & Relationship Management

• Establish and maintain strong relationships with corporates, travel agents, SMEs, institutions, industry influencers and strategic local partners.
• Develop key accounts and ensure regular engagement to improve retention and increase room-night contribution.
• Conduct periodic market and account visits to understand customer requirements and identify new opportunities.
• Track account performance, business potential and revenue contribution through regular sales reviews.
• Build long-term partnerships that strengthen the company's presence across the Delhi NCR market.

Sales Planning & Performance Management

• Prepare sales plans, forecasts and milestones for the assigned market and ensure timely execution.
• Review monthly sales trackers, account performance and achievement against targets.
• Analyse sales performance, identify gaps and drive corrective action plans.
• Conduct regular reviews of team productivity and manage outliers through structured RCA and action planning.
• Monitor local market conditions, competitor activity, pricing and demand trends and incorporate insights into sales strategy.
• Ensure disciplined execution of sales processes and timely reporting of business performance.

Team Leadership

• Lead, coach and mentor the sales team to achieve individual and regional business targets.
• Set clear goals and accountabilities for team members and regularly review performance.
• Support recruitment, onboarding and development of the right sales talent.
• Coach team members on sales processes, product knowledge, negotiation, relationship management and systems.
• Empower the team to independently manage accounts while providing support for critical negotiations and closures.
• Build a high-performance and target-oriented sales culture.

Stakeholder Management

• Work closely with Home Hub/property teams and other relevant stakeholders to ensure seamless execution of business requirements.
• Facilitate coordination between sales and other business functions to resolve account-level issues and improve customer experience.
• Share regular feedback on market conditions, competition, pricing and other factors impacting local sales.
• Ensure customer and partner feedback is converted into actionable business improvements.

Skills & Competencies

• Strong sales and business development orientation.
• Excellent local market knowledge and relationship-building capability.
• Strong corporate, SME and institutional account acquisition skills.
• Strong negotiation and closing abilities.
• Analytical and data-oriented approach to sales management.
• Strong team leadership and people-management skills.
• Ability to work in a target-driven and fast-paced environment.
• Entrepreneurial and go-getter mindset.
• Strong stakeholder management and communication skills.
• Ability to understand market dynamics and translate them into actionable sales strategies.
• High ownership, personal drive and ability to deliver results.

Experience

• Relevant experience in sales, business development, corporate sales, hospitality sales, travel or account management.
• Experience managing a sales team and regional/local market will be preferred.
• Proven track record of acquiring and managing corporate, travel agent, SME or institutional accounts.

Location