Sales Executive - International BPO

SHARDA CONSULTANCY SERVICES; Gurugram District; On-site; INR 250,000 - 450,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES in Gurugram is seeking a motivated Sales Executive to engage customers, support inquiries, and drive sales in an international BPO setting. This role suits individuals starting their career in sales and customer support within a fast-paced call center environment.

You will handle calls, promote products, and work with the team to meet targets while building product knowledge and CRM proficiency. This entry-level role offers growth in a dynamic international team.

Qualifications

• Strong communication skills, verbal and written.

Responsibilities

• Handle inbound and outbound calls to assist customers and provide solutions.
• Promote and sell products/services focusing on B2B and direct sales strategies.
• Maintain high customer satisfaction with timely and effective support.
• Collaborate with team to achieve sales targets and improve performance.
• Document customer interactions and maintain CRM records.
• Participate in trainings to enhance product knowledge and sales techniques.

Skills

Strong communication

Teamwork

Sales basics

International BPO awareness

Proactive mindset

Job description

We are seeking a motivated and dynamic Sales Executive to join our team in the International BPO sector. The ideal candidate will be responsible for engaging with customers, providing exceptional support, and driving sales in a fast-paced environment. This role is perfect for individuals looking to start their career in sales and customer support within the international call center industry.

Key Responsibilities:

• - Handle inbound and outbound calls to assist customers with their inquiries and provide solutions to their issues.
• - Promote and sell products/services to potential clients, focusing on B2B sales and direct sales strategies.
• - Maintain a high level of customer satisfaction by providing timely and effective support.
• - Collaborate with team members to achieve sales targets and improve overall performance.
• - Document customer interactions and maintain accurate records in the CRM system.
• - Participate in training sessions to enhance product knowledge and sales techniques.

Required Skills:

• - Strong communication skills, both verbal and written, with a focus on customer interaction.
• - Ability to work in a team-oriented environment and contribute to team goals.
• - Basic understanding of sales processes and customer support principles.
• - Familiarity with international call center operations is a plus.
• - A proactive attitude and willingness to learn and adapt in a dynamic work environment.

This is an excellent opportunity for individuals looking to gain experience in the international BPO industry while developing their sales and customer support skills. If you are enthusiastic about sales and customer service, we encourage you to apply and join our growing team.