Sales Executive

Enlace Solutions; Pune District; On-site; INR 260,000 - 420,000; Full time

Job summary

Enlace Solutions in Pune is seeking a proactive customer engagement specialist to handle inquiries across chat, WhatsApp and email. You will understand customer requirements and recommend suitable gemstone products, with a focus on converting enquiries into sales.

You will upsell and cross-sell relevant items, following up to close deals and build lasting client relationships. Prior experience in sales or customer support is preferred.

Qualifications

• Experience in customer support or sales is preferred.
• Proficient in chat, email, and WhatsApp communication.
• Ability to upsell and cross-sell products.
• Proactive follow-up to convert enquiries to sales.

Responsibilities

• Handle customer enquiries via chat, WhatsApp and email.
• Understand customer requirements and recommend products.
• Convert enquiries and leads into sales through follow-up.
• Upsell and cross-sell relevant products.

Skills

Customer service

Chat support

WhatsApp

Email handling

Sales skills

Education

High School diploma

Tools

CRM software

MS Excel

Job description

Handle and respond to customer enquiries through chat, WhatsApp and email. Understand customer requirements and recommend suitable products. Convert enquiries and leads into sales through effective follow-up. Upsell and cross-sell relevant products.

Skills highlighted with are preferred keyskills

We are a trusted crystal and semi-precious gemstone wholesale supplier in India, serving businesses that require consistent quality and reliable sourcing. With X years of hands-on experience in crystal and gemstone procurement.

Company Info

Address: Baner