A local retail outlet in Pune is looking for an Executive to ensure high customer satisfaction, manage stocks, and drive sales through product demonstrations. The ideal candidate will have excellent time management skills and be proactive in maintaining store standards. Benefits include Provident Fund, overtime allowance, and medical insurance.
Qualifications
Strong work ethic and commitment to high customer satisfaction.
Ability to handle and resolve customer complaints effectively.
Experience in stock management and record keeping.
Responsibilities
Ensure adherence to store SOP and etiquette.
Assist store manager in stock management and place stock requests.
Drive sales by inviting customers and demonstrating products.
Maintain cleanliness and merchandising standards in the store.
Skills
Customer service
Time management
Sales techniques
Merchandising
Job description
Key Task
Ensuring high level of customer satisfaction
Excellent work ethic and time management skills
Develop and arrange promotional material and in-store displays.
Ensure adherence to SOP at store
Ensure adherence to Store etiquette and at store timing
Assist store manager in Stock Management
Maintaining accurate records
Working towards monthly or annual targets
Sales
Inviting customer to outlet
Introduce customer to the concept of MYOP.
Demonstrating and presenting products
Support the customer to identify the right perfume
Store cleanliness and merchandising.
Stock Audits
DSR and Store Closing
Placing stock request to HO
Validating and receiving stock.
Handling and resolving customer complaints
Requirements
We strongly encourage candidates from Wakad, Pune, to apply for this position as we prioritize local talent and aim to build a diverse team that reflects the community we serve.