Sales Executive

kings mansion; North Goa; On-site; INR 600,000 - 1,200,000; Full time

Job summary

KINGS MANSION in Goa seeks an experienced Sales and Business Development professional to drive revenue across rooms, restaurants, banquets, and corporate events. You will build relationships with corporate clients, travel agents, and MICE partners, lead sales presentations, and manage a healthy pipeline.

You will coordinate with Front Office, Reservations, F&B, and Banquets to convert opportunities into confirmed business, while consistently meeting monthly and annual targets.

Qualifications

• Graduate in Business Administration, Hospitality Management, Marketing, or a related field.
• 13 years of relevant sales experience; hospitality experience preferred.
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Identify and develop new business opportunities to increase hotel revenue.
• Conduct sales calls, client visits, site inspections, and presentations.
• Promote hotel facilities, including accommodation, restaurants, banquets, weddings, and corporate events.
• Develop business from corporate clients, travel agents, tour operators, MICE segments, and other potential accounts.
• Follow up on sales leads, enquiries, proposals, and quotations to convert them into confirmed business.
• Coordinate with Front Office, Reservations, Food & Beverage, Banquets, and other departments to ensure smooth execution of confirmed business.

Skills

Communication

Negotiation

Presentation

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Sales reporting tools

Job description

1. Job Purpose

To generate business opportunities, develop client relationships, achieve sales targets, and contribute to the overall revenue growth of the hotel by promoting its rooms, restaurants, banquet facilities, and other services.

2. Key Responsibilities

Sales and Business Development

• Identify and develop new business opportunities to increase hotel revenue.
• Conduct sales calls, client visits, site inspections, and presentations.
• Promote hotel facilities, including accommodation, restaurants, banquets, weddings, and corporate events.
• Develop business from corporate clients, travel agents, tour operators, MICE segments, and other potential accounts.
• Follow up on sales leads, enquiries, proposals, and quotations to convert them into confirmed business.

Client Relationship Management

• Build and maintain strong relationships with existing and prospective clients.
• Understand client requirements and recommend suitable hotel products and services.
• Ensure timely follow-up and maintain high levels of client satisfaction.
• Handle client feedback and coordinate with relevant departments to resolve concerns.

Revenue and Target Achievement

• Achieve monthly and annual sales targets as assigned by management.
• Identify opportunities to increase revenue through upselling and cross-selling.
• Monitor competitor activities, market trends, and business opportunities.
• Negotiate rates and commercial terms within the approved pricing structure.

Coordination and Reporting

• Coordinate with Front Office, Reservations, Food & Beverage, Banquets, and other departments to ensure smooth execution of confirmed business.
• Maintain accurate records of client interactions, sales leads, contracts, and business generated.
• Prepare daily, weekly, and monthly sales reports.
• Update the sales database and maintain a healthy sales pipeline.
• Participate in sales meetings, promotional activities, networking events, and business development initiatives.

3. Qualifications and Experience

• Graduate in Business Administration, Hospitality Management, Marketing, or a related field.
• 13 years of relevant sales experience; hospitality experience is preferred.
• Strong communication, negotiation, and presentation skills.
• Good interpersonal skills and a customer-focused approach.
• Proficiency in MS Office and sales reporting tools.
• Ability to work independently, meet deadlines, and achieve sales targets.