Sales Executive

Unilever; Navi Mumbai; On-site; INR 550,000 - 950,000; Full time

Job summary

Unilever in Mumbai (India HQ) is seeking a Key Accounts Executive (HoReCa Sales) for the West Region to manage and grow strategic HoReCa accounts across hotels, restaurants, cafes, cloud kitchens and catering companies. You will drive sales, expand product penetration, and strengthen customer relationships to ensure profitable business growth.

You will coordinate with marketing, supply chain and customer service to execute promotions, monitor market trends, and deliver regular forecasts and

Qualifications

• Graduate or postgraduate in business, sales, marketing, hospitality management, or related field.
• 2–5 years of HoReCa sales or key account management experience.
• Strong network within hotels, restaurants, cafés and institutional food service customers.
• Excellent communication, negotiation, and relationship management skills.
• Proficiency in MS Office and CRM tools.
• Willingness to travel extensively across the West region.

Responsibilities

• Manage and develop key HoReCa accounts across the West region.
• Achieve sales, volume, revenue, and profitability targets.
• Drive product listings, menu placements, and promotional initiatives.
• Identify new business opportunities and onboard potential HoReCa customers.
• Conduct regular customer visits, business reviews, and presentations.
• Collaborate with marketing, supply chain, and customer service teams.
• Monitor market trends, pricing, and customer requirements in HoReCa.
• Ensure timely delivery, issue resolution, and account reconciliation.
• Prepare sales forecasts, account plans, and monthly reports.

Skills

HoReCa sales

Key Account Management

Negotiation

CRM tools

MS Office

Education

Graduate/Postgraduate in Business, Sales, Marketing, Hospitality Management, or related field

Tools

CRM tools

Job description

Key Accounts Executive (HoReCa Sales) – West Region

Location: Mumbai (India HQ)

Region: West India

Reporting To: National Key Accounts Manager – HoReCa

Role Purpose

The Key Accounts Executive will be responsible for managing and growing strategic HoReCa (Hotels, Restaurants, Cafés/Catering) accounts across the West region. The role focuses on driving sales, expanding product penetration, strengthening customer relationships, and ensuring profitable business growth with key hospitality customers.

Key Responsibilities

• Manage and develop key HoReCa accounts including hotel chains, restaurants, cafés, cloud kitchens, and catering companies.
• Achieve sales, volume, revenue, and profitability targets for the assigned territory.
• Drive product listings, menu placements, and promotional initiatives within key customer accounts.
• Identify new business opportunities and onboard potential HoReCa customers.
• Conduct regular customer visits, business reviews, and product presentations.
• Collaborate with marketing, supply chain, and customer service teams to ensure seamless execution and customer satisfaction.
• Monitor market trends, competitor activities, pricing, and customer requirements within the HoReCa channel.
• Ensure timely delivery, customer issue resolution, and account reconciliation.
• Prepare sales forecasts, account plans, and monthly business reports.

Qualifications & Experience

• Graduate/Postgraduate in Business, Sales, Marketing, Hospitality Management, or related field.
• Experience: 2–5 years of experience in HoReCa sales, Key Account Management, or Food Service Channel sales.
• Strong network within hotels, restaurants, cafés, and institutional food service customers is preferred.
• Excellent communication, negotiation, and relationship management skills.
• Proficiency in MS Office and CRM tools.
• Willingness to travel extensively across the West region.

Key Competencies

• Key Account Management
• HoReCa Channel Expertise
• Business Development
• Negotiation & Influencing Skills
• Customer Relationship Management
• Commercial Acumen
• Results Orientation

Base Location

Mumbai (India HQ)

Travel Requirement

Frequent travel across Maharashtra, Gujarat, Goa, and other West Region markets as required.