Key Accounts Executive_FS_Chennai

Zydus Wellness; Chennai District; On-site; INR 400,000 - 650,000; Full time

Job summary

Zydus Wellness is seeking a Key Accounts Executive/SR.KAE (Food Service) to manage strategic HoReCa accounts and drive product conversion. The role focuses on building premium relationships, ensuring product availability, and maximizing sales with hotel chains and related channels.

Location is Chennai, with the opportunity to work closely with cross‑functional teams to grow revenue, expand client base, and execute promotions. Minimum 2 years FMCG experience preferred; Degree or MBA required.

Qualifications

• Minimum 2 years FMCG experience.
• Experience in HoReCa sales preferred.
• Excellent communication skills.

Responsibilities

• Manage a dedicated set of premium HoReCa accounts and drive product conversion.
• Ensure product availability and timely stock management at key accounts.
• Develop strong relationships with key customers and resolve inquiries promptly.
• Coordinate with cross‑functional teams to execute promotions and new launches.

Skills

HoReCa sales

Account management

Negotiation

Sales analytics

Education

Degree or MBA

Job description

About Zydus Wellness

Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India's first zero-calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents.

Position - Key Accounts Executive/SR.KAE(Food Service)

Functional Reporting: Business Development Manager- FS

Administrative Reporting: Business Development Manager- FS

Location: xxx

Role Purpose:

The Key Accounts Executive is responsible for managing strategic relationships with key accounts, particularly premium hotel chains, within the HoReCa (Hotels, Restaurants, and Catering) segment. This role focuses on driving product conversion, ensuring product availability, and maximizing sales opportunities, ultimately contributing to the overall growth and profitability of the organization.

Key Accountabilities/ Responsibilities:

• Financial: Operationally handle a dedicated set of accounts for Ecommerce business, Identify opportunities for revenue growth through new business development, Achieve primary target each month, Provide accurate forecasts and reports on sales performance, ensuring timely communication of
• Customer: Develop and maintain strong relationships with key accounts and strategic customers to enhance loyalty and retention. Serve as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly. Identify and pursue new customer opportunities, expanding the client base within the zone.
• Process: Conduct regular business reviews to assess account performance, identify needs, and strengthen partnerships. Monitor product availability and stock levels at key accounts to prevent shortages and maximize sales potential. Ensure all sales activities adhere to company policies, industry regulations, and ethical standards. Prepare regular reports on account performance, including sales metrics and market trends.
• People: Effectively influence and engage with stakeholders to achieve objectives. Willingness to work closely with cross‑functional teams to achieve the objectives.

Key Deliverables:

• Achievement of sales targets and key performance indicators for assigned premium hotel accounts.
• Increased product penetration and conversion rates within the HoReCa segment.
• High levels of customer satisfaction and loyalty among key accounts.
• Timely and accurate reporting of sales activities, market insights, and account performance.
• Successful execution of promotional activities and product launches

Key Interactions:

Internal

• Business Development Manager
• National Key Accounts Manager
• Business Process Associate

External

• Channel Business Partner
• HoReCa Key account chains

Key Dimensions:

Individual Contributor

Educational Qualifications:

Degree or MBA

Experience (Type & Nature):

minimum 2 years of work experience, primarily in FMCG

Functional Competencies:

• Strong knowledge of Food Service sales processes, particularly in the HoReCa sector.
• Proven ability to manage and grow relationships with key accounts effectively.
• Expertise in negotiating contracts to achieve mutually beneficial outcomes.
• Competence in analyzing sales data and market trends to inform strategic decisions.
• Excellent verbal and written communication skills for effective interaction with clients and teams.

Behavioral Competencies:

• Strong interpersonal skills to establish and maintain trust-based relationships with clients.
• Proactive in identifying issues and implementing effective solutions.
• Flexibility to adjust strategies based on changing market dynamics and customer needs.
• Willingness to work closely with cross‑functional teams to achieve common goals.
• focused on meeting sales targets and delivering exceptional service to clients