Sales Executive

atlastravels.co.uk; Mumbai; On-site; INR 350,000 - 650,000; Full time

Job summary

Atlas Travels in Mumbai is seeking a full-time Sales Executive to engage with customers in person, by phone, and online, understanding their travel needs and recommending holiday packages and bespoke trips.

The role involves generating new leads, preparing quotations, closing sales, and coordinating with internal teams to ensure bookings meet expectations and targets are achieved.

Qualifications

• Proven sales experience and strong customer service abilities.
• Excellent communication and negotiation skills in English.
• Familiarity with CRM systems and booking platforms.
• Willingness to work on-site in Mumbai and meet targets.
• Organized with attention to detail when handling itineraries.

Responsibilities

• Generate new leads and follow up inquiries to convert sales.
• Prepare quotations and close sales for travel packages.
• Maintain accurate records in the sales system.
• Coordinate with internal travel experts and operations teams.
• Support promotional campaigns and build long-term client relationships.

Skills

Sales experience

Customer service

Communication skills

CRM familiarity

On-site Mumbai

Education

Business/Marketing/Tourism degree

Tools

CRM systems

Booking platforms

Office software

Job description

Company Description

Atlas Travels is a leading online and retail travel agency based in the UK, known for providing a wide range of travel services to individuals and businesses. The agency specializes in holidays, honeymoons, bespoke travel, car hire, holiday transfers, and corporate travel services. Its experienced travel experts focus on understanding each client’s needs and preferences to deliver customized, stress-free travel solutions. Atlas Travels has built a loyal customer base through exceptional service and continues to enhance its offerings to provide greater value. The company positions itself as a reliable, trusted travel partner for customers seeking well-planned getaways and professional travel support.

Role Description

This full-time, on-site Sales Executive role is based in Mumbai. The Sales Executive will engage with customers in person, by phone, and online to understand their travel requirements and recommend suitable holiday packages, bespoke trips, and related services. Daily activities include generating new leads, following up on inquiries, preparing quotations, closing sales, and maintaining accurate records in the sales system. The role involves coordinating with internal travel experts and operations teams to ensure bookings are processed correctly and customer expectations are met. The Sales Executive will also support promotional campaigns, build long-term client relationships, and contribute to achieving sales targets.

Qualifications

• Proven experience in sales, ideally within the travel, hospitality, or tourism sector.
• Strong customer service skills, with the ability to understand client needs and offer tailored travel solutions.
• Effective communication and negotiation skills, including clear spoken and written English; additional languages are an advantage.
• Comfort with using CRM systems, booking platforms, and basic office software (email, spreadsheets, presentations).
• Ability to work on-site in Mumbai, manage multiple enquiries, and meet sales targets within set timelines.
• Strong organizational and time-management skills, with attention to detail when preparing itineraries and quotations.
• Enthusiasm for travel and global destinations, with up-to-date knowledge of popular routes, airlines, and holiday products.
• Relevant education in business, marketing, tourism, or a related field is preferred, but equivalent practical experience is also valued.