Sales Executive

Aastrika Midwifery Centre; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Collaborative environment

Growth-oriented team

Healthcare brand exposure

Job summary

Aastrika Midwifery Centre in Bengaluru is seeking a proactive Sales Executive to own the lead-to-booking journey. You will respond to inquiries, build trust with expectant parents, and guide them to book our services.

You'll represent the centre at offline events, manage the WhatsApp channel, and collaborate with the marketing team to improve lead quality and volume. The role requires excellent English and Kannada communication, empathy for sensitive healthcare services, and the ability to work

Qualifications

• Bachelor's degree or background in Sales/Marketing is a plus.
• Proven sales or lead-conversion experience; healthcare, wellness, maternity preferred.
• Fluent in English and Kannada, with Hindi an advantage.

Responsibilities

• Respond to incoming leads and guide prospects from enquiry to booking.
• Manage WhatsApp channel, use templates, and coordinate with front desk, clinical, and billing teams.
• Attend offline events to generate and convert leads; capture and nurture contacts.

Skills

English-Kannada communication

Interpersonal skills

Follow-up discipline

Event participation

Education

Bachelor's degree

Tools

CRM tools

WhatsApp Business

Excel/Google Sheets

Job description

Organisation: Aastrika Midwifery Centre (A unit of AUHC)

Reports to: Client Relationship Manager

Job Type: Full-time

Required Experience: Experienced (2+ years in sales, preferably healthcare, wellness or

Job Overview

We are looking for a proactive, people-focused Sales Executive to own our lead-to-booking journey. You will respond to incoming leads, build trust with expectant parents and families, and guide them until they book with us. You will also represent Aastrika at offline events to meet potential clients and generate new leads, manage our WhatsApp channel, and work with the marketing team to improve the quality and volume of leads. The ideal candidate is a warm, confident communicator fluent in English and Kannada, and can present sensitive healthcare services with empathy and clarity.

Key Responsibilities

Lead Management & Conversion

• Respond promptly to all incoming leads from calls, WhatsApp, website forms, social media and events.
• Understand each client's needs and explain Aastrika's services, packages and care model clearly and with empathy.
• Follow up with and nurture leads through regular, personalised contact until they reach the booking stage.
• Schedule centre visits, consultations and tours for prospective clients, and coordinate with the clinical team as needed.
• Meet monthly lead-conversion and booking targets.

WhatsApp Channel Management

• Use approved templates, broadcasts and follow-up messages to keep leads engaged and professionally.
• Hand queries to the right team (clinical, front desk, billing) when needed and close the loop with the client.

Offline Events & Lead Generation

• Attend offline events such as antenatal fairs, corporate wellness sessions, community meet-ups, hospital and clinic partner events, and Aastrika-hosted sessions.
• Talk with attendees, capture their details and turn event contacts into qualified leads.
• Follow up with event leads within agreed timelines.

CRM, Reporting & Pipeline Tracking

• Keep accurate, up-to-date records of every lead and interaction in the CRM or lead tracker.
• Classify leads by source, stage and quality (genuine or non-genuine).
• Prepare weekly/fortnightly/monthly reports on lead volume, conversion rates, booking status and lost-lead reasons for the Client Relationship Manager.

Collaboration with Marketing

• Share regular feedback with the marketing team on lead quality, common client questions and objections.
• Help refine campaigns, messaging and lead sources to improve lead generation and conversion.
• Coordinate with marketing on event participation and materials needed on the ground.

Qualifications and Requirements

• Any Bachelor's degree; or background in Sales or Marketing is a plus.
• Proven experience in sales, lead conversion or client relationship roles. Healthcare, wellness, maternity or premium consumer services experience is preferred but not compulsory.
• Excellent spoken and written communication in English and Kannada (Hindi is an advantage).
• Strong interpersonal skills, empathy and the ability to build trust with clients.
• Comfortable using WhatsApp Business, CRM tools and basic Excel or Google Sheets.
• Target-driven and organised, with strong follow-up habits.
• Able to work independently and as part of a team, and willing to attend events on weekends when needed.

What We Offer

• A collaborative, growth-oriented work environment
• The chance to work with a dedicated clinical and client relationship team in a purpose-driven organisation
• Exposure to a fast-growing, specialised healthcare brand

Salary:

Competitive and based on experience and ability