Sales Engineer

Synergy Machine Tools Private Limited; Vasai-Virar; Hybrid; INR 420,000 - 700,000; Full time

Job summary

Synergy Machine Tools Private Limited specializes in high-precision CNC surface grinding, lapping, and polishing machines for Automotive, Aerospace, Electronics, and Semiconductor industries. The Sales Engineer will work in Vasai Virar with hybrid options, delivering technical expertise, tailoring machine solutions, and managing the full sales process with a focus on customer satisfaction.

The role requires strong sales acumen, technical communication, and CRM proficiency to build long-term

Qualifications

• Proficiency in sales and sales engineering to drive product promotion and close deals with a customer-centric approach
• Technical support expertise to understand and convey complex product specifications and assist in troubleshooting
• Strong communication and customer service skills to engage with clients effectively and resolve inquiries
• Experience in customer relationship management and B2B sales is advantageous
• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or related technical field preferred
• Proficiency in CRM software and familiarity with CNC machine tools is a plus
• Self-motivated with a proactive attitude and excellent problem-solving skills

Responsibilities

• Engage with clients to understand needs and provide machine solutions.
• Manage the sales process from inquiry to closure with timely technical support.
• Foster strong relationships with clients and deliver prompt post-sales assistance.

Skills

Sales engineering

Technical support

Communication

CRM software

CNC tools familiarity

Self-motivated

Education

Bachelor’s degree in Mechanical/Industrial Engineering or related technical field

Tools

CRM software

CNC machine tools

Job description

Company Description

Synergy Machine Tools Private Limited specializes in the sales and service of high-precision CNC Surface Grinding, Lapping, and Polishing machines, catering to industries such as Automotive, Aerospace, Electronics, and Semiconductors. Known for our rapid response, tailored solutions, and dedicated support, we guide customers through machine selection, provide applications engineering, and ensure efficient operations. Our team of experienced professionals offers pre-sales consultation, technical assistance, and after-sales services to deliver the best value for our clients’ investments. With a diverse range of machines, we focus on customer needs, delivering reliable solutions, and ensuring satisfaction through quick deliveries and economical spare parts supply.

Role Description

We are seeking a Sales Engineer for a full-time hybrid role based in Vasai Virar, with opportunities for partial remote work. The Sales Engineer will be responsible for engaging with clients to provide technical expertise, identifying customer needs, and delivering tailored machine solutions. Day-to-day tasks include managing the sales process, providing technical support, assisting with pre-sales consultations, and ensuring excellent customer satisfaction. The role also involves fostering strong relationships with clients and delivering prompt support during and after the sales process.

Qualifications

• Proficiency in Sales and Sales Engineering to drive product promotion, identify prospects, and close deals with a customer-centric approach


• Technical Support expertise, including the ability to understand and convey complex product specifications and assist in troubleshooting


• Strong Communication and Customer Service skills to engage with clients effectively, resolve inquiries, and build lasting relationships


• Experience in customer relationship management and business-to-business (B2B) sales is advantageous


• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related technical field preferred


• Proficiency in CRM software and familiarity with CNC machine tools is a plus


• Self-motivated with a proactive attitude and excellent problem-solving skills