Sales Development Representative

EnKash; Mumbai; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Exposure to regulated fintech operations

High ownership role

Growth opportunities in account management

Job summary

A fintech company in Mumbai is seeking a detail-oriented Sales professional to support revenue teams by managing sales documentation and driving account growth. You will handle lead generation and post-sales operations, ensuring accuracy and compliance in documentation. Ideal candidates have 1-3 years of experience in sales operations or account management, along with strong communication skills. This role offers opportunities for growth into account management and customer success.

Qualifications

• 1-3 years in Lead Generation, Sales Operations, or Account Management.
• Understanding of documentation, KYC, and compliance workflows.
• Ability to manage multiple accounts and stakeholders.

Responsibilities

• Support lead generation and qualification efforts.
• Manage end-to-end sales documentation ensuring accuracy.
• Track documentation status and maintain accurate records.

Skills

Lead Generation

Sales Operations

Account Management

Attention to Detail

Communication Skills

Education

Bachelor’s or Master’s degree in Business, Management, Commerce, or a related field

Job description

Role Overview

We are looking for a detail-oriented Sales professional to support revenue teams through accurate documentation handling and proactive account farming. The role is execution-focused and requires prior experience in lead generation, sales operations, client onboarding, documentation management, or post-sales account handling within B2B, fintech, SaaS, or regulated environments.

Key Responsibilities

• Support lead generation through outbound and efforts, lead qualification, and coordination with Sales to move prospects through the funnel.
• Manage end-to-end sales documentation including KYC, onboarding forms, contracts, and internal approvals, ensuring accuracy and compliance.
• Coordinate with Cross Functional teams to resolve documentation gaps and enable timely account activation.
• Track documentation status, follow-ups, and closures while maintaining accurate records in CRM and internal systems.
• Manage a portfolio of active business accounts post-onboarding and act as the primary operations point of contact.
• Drive product adoption, retention, and consistent usage through structured follow-ups and engagement.
• Identify account expansion, cross-sell, and upsell opportunities in collaboration with Sales and Customer Success teams.

Key Skills & Experience

• 1–3 years of experience in Lead Generation, Sales Operations or Account Management roles.
• Strong understanding of documentation, KYC, and compliance workflows (FinTech experience preferred).
• High attention to detail with strong follow-up and coordination skills.
• Ability to manage multiple accounts and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Comfortable working in process-driven and regulated environments.

Education

• Bachelor’s or Master’s degree in Business, Management, Commerce, or a related field.

Why Join EnKash

• Exposure to regulated fintech operations and enterprise sales workflows.
• High ownership role with direct impact on revenue enablement and account growth.
• Opportunity to grow into Account Management, Customer Success, or Revenue Operations roles.