Sales Development Representative

Hectae Analytics and Software Solutions; Chennai District; On-site; INR 350,000 - 500,000; Full time

Job summary

Hectae Analytics and Software Solutions (Haass) is seeking a Sales Development Representative to own outbound prospecting for Freshworks' product suite. You will identify, research, and engage target accounts across global markets (EMEA & APAC), working with Sales Managers and Account Executives to build a healthy pipeline.

Responsibilities include driving outbound prospecting via email, LinkedIn, and cold calls; researching target accounts and personas; qualifying leads against ICP;

Qualifications

• 6 months to 1 year of proven SDR/BDR or outbound sales experience (B2B SaaS preferred).
• Strong verbal and written communication skills.
• Experience with prospecting tools (Apollo.io, Instantly, LinkedIn Sales Navigator).
• Working knowledge of CRM tools.
• Willing to work full-time from Chennai office.

Responsibilities

• Drive outbound prospecting across email, LinkedIn, and cold calling to generate qualified meetings.
• Research target accounts and buyer personas to craft personalized outreach.
• Qualify inbound and outbound leads against ICP criteria.
• Collaborate with Sales Managers and AEs to refine targeting and outreach cadences.
• Maintain accurate records of prospect activity in CRM.
• Stay current on Freshworks product offerings and competitive landscape.

Skills

Outbound prospecting

Target account research

CRM tools

Communication skills

Sales engagement tools

B2B SaaS knowledge

International prospecting

Tools

Apollo.io

Instantly

LinkedIn Sales Navigator

CRM software

Job description

Hectae Analytics and Software Solutions (Haass) is a premium partner for Freshworks, helping businesses adopt CX and IT solutions across global markets including EMEA, APAC, and the United States.

• Location: Perungudi, Chennai (Work from Office)
• Employment Type: Full-Time
• Experience Required: 6 months – 1 year in sales / outbound prospecting

Role Overview

We are looking for a driven Sales Development Representative to own outbound prospecting for Freshworks' product suite. You will identify, research, and engage target accounts across global markets (EMEA & APAC), working closely with Sales Managers and Account Executives to build a healthy, qualified pipeline.

Key Responsibilities

• Drive outbound prospecting across email, LinkedIn, and cold calling to generate qualified meetings/opportunities
• Research target accounts and buyer personas to craft personalized, relevant outreach
• Qualify inbound and outbound leads against defined ICP (Ideal Customer Profile) criteria
• Collaborate with Sales Managers and AEs to refine targeting, messaging, and outreach cadences
• Consistently meet or exceed monthly/quarterly pipeline generation targets
• Use sales engagement and prospecting tools such as Apollo.io, Instantly, and LinkedIn Sales Navigator
• Maintain accurate, up-to-date records of prospect and account activity in CRM
• Stay current on Freshworks' product offerings and competitive landscape to speak credibly with prospects

Eligibility Criteria

• 6 months to 1 year of proven experience in an SDR, BDR, or outbound sales role (B2B SaaS preferred)
• Strong verbal and written communication skills
• Hands-on experience with prospecting/sales engagement tools (Apollo.io, Instantly, LinkedIn Sales Navigator, or similar)
• Working knowledge of CRM tools
• Comfortable engaging with international prospects across EMEA, APAC.
• Self-motivated, target-driven, and comfortable with outbound cold outreach
• Willingness to work full-time from our Chennai office