Inside Sales Representative-Sales Development Representative

CSC; Electronic City; On-site; INR 600,000 - 900,000; Full time

Job summary

CSC in Bangalore is hiring a Sales Development Representative to drive pipeline growth by engaging prospective customers and generating qualified opportunities. The role focuses on responding to inbound leads, proactive prospecting, and nurturing early-stage relationships to set meetings for the senior sales team.

The position emphasizes high-volume outreach across channels, collaboration with Account Executives, and accurate CRM activity in Salesforce.

Qualifications

• 3-5+ years in sales, business development, or customer-facing roles.
• Experience in demand generation for US/EMEA markets preferred.
• Excellent written and spoken English with strong interpersonal skills.

Responsibilities

• Respond to inbound leads quickly and professionally (target: within 15 minutes).
• Qualify prospects based on needs, timing, and fit.
• Schedule and confirm qualified meetings for Account Executives.

Skills

Sales experience

Inbound response

CRM knowledge

English proficiency

Strong communication

Tools

Salesforce

Job description

Role: Sales Development Representative

Location: Bangalore

Working Model: Hybrid

Shift Timings: EMEA (12 PM-9 PM IST)/US (6:00 PM IST 3:00 AM IST)

Introduction:

We are seeking a highly motivated Sales Development Representative to drive pipeline growth by engaging prospective customers and generating qualified sales opportunities. This role is responsible for responding to inbound leads, proactively prospecting into target accounts, and nurturing early-stage relationships to secure qualified meetings for our senior sales team. The ideal candidate is energetic, disciplined, and thrives in a fast-paced, metrics-driven environment where success is measured by activity, quality conversations, meeting generation and pipeline creation.

Some of the things youll be doing:

Lead Qualification & Meeting Generation

• Respond to inbound leads quickly and professionally (target: within 15 minutes)
• Qualify prospects based on business needs, timing, and fit
• Schedule and confirm qualified meetings for Account Executives
• Ensure all meetings meet defined qualification standards

Outbound Prospecting

• Conduct high-volume outbound outreach via:
• Cold calling
• Email campaigns
• LinkedIn and other channels
• Identify and engage decision-makers within target accounts
• Schedule and confirm qualified meetings for Account Executives

Lead Nurturing

• Maintain ongoing communication with prospects not yet ready to engage
• Re-engage dormant or aged leads
• Develop thoughtful follow-up strategies to convert interest into meetings

CRM & Pipeline Management

• Accurately log all activity in Salesforce
• Maintain clean and up-to-date lead & prospect records
• Track engagement, progress, and outcomes for all leads
• Partner closely with Account Executives to ensure smooth handoff of meetings/opportunities

Performance & Activity Management

• Meet or exceed monthly targets for:
• Qualified meetings set and held
• Outbound activity (calls, emails, touches)
• Conversion rates from lead to meeting
• Maintain high standards of responsiveness, professionalism, and follow-through

Success Metrics

• Number of qualified meetings held
• Meetings that generate pipeline for the sales team
• Conversion rates from lead to opportunity
• Consistency of outbound prospecting activity
• Speed and effectiveness of inbound lead response

What technical skills, experience, and qualifications do you need?

• 3-5+ years of experience in sales, business development, or customer-facing roles.
• Experience in demand generation for the US and EMEA markets, with the ability to work across aligned market shifts.
• Strong communication and interpersonal skills
• Comfortable with high-volume outreach and phone-based prospecting
• Highly organized with strong attention to detail
• Self-motivated with a results-driven mindset
• Ability to handle rejection and remain persistent
• Experience with Salesforce or similar CRM tools is a plus
• Proficient in spoken and written English
• Competitive and goal-oriented mindset
• Strong work ethic and accountability
• Coachability and willingness to learn
• Ability to thrive in a structured, performance-driven environment
• Curiosity and desire to understand customer needs
• Proven ability to drive engagement and generate responses from prospects across multiple channels
• Strong skill in converting conversations into scheduled, qualified meetings
• Confidence and persistence in outreach, with the ability to handle rejection and maintain momentum

Career Growth

• This role is a strong entry point into a long-term career in sales. High-performing SDRs will have the opportunity to advance into senior SDR positions or leadership.