Account Executive - Inside Sales

Freshworks; Bengaluru; On-site; INR 300,000 - 700,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based incentives

Health insurance

Career growth opportunities

Collaborative team culture

Job summary

An established industry player is seeking an Outbound Sales Representative to drive revenue growth by generating new business opportunities. In this dynamic role, you'll leverage cold calling, emails, and social outreach to engage key decision-makers and contribute to the sales pipeline. With a focus on continuous learning and collaboration, you'll work closely with marketing and presales teams to ensure alignment on sales goals. This is a fantastic opportunity to thrive in a fast-paced environment while making a significant impact on the company's success. If you're a self-motivated individual with a passion for sales, this position is perfect for you.

Qualifications

• 1-3 years of outbound sales experience, preferably in SaaS or technology sales.
• Proven success in cold calling and email outreach.
• Excellent communication skills and goal-oriented mindset.

Responsibilities

• Generate new business opportunities through outbound calling and email outreach.
• Develop and implement outbound sales campaigns to engage potential customers.
• Collaborate with cross-functional teams to ensure smooth lead transitions.

Skills

Cold Calling

Email Outreach

Social Selling

Lead Qualification

Sales Strategy Development

CRM Management

Market Research

Communication Skills

Problem-Solving

Goal Orientation

Education

Bachelor's Degree

Tools

LinkedIn Sales Navigator

Lusha

ZoomInfo

Job description

About Us:

Freshworks, founded in Chennai in 2010 and made its IPO debut on the NASDAQ stock exchange in 2021, is a company that provides cloud-based, AI-powered software for businesses to improve customer and employee service. Freshworks' mission is to make it easy for businesses to delight their employees and customers. Freshworks is used by more than 67,000 customers worldwide, including American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.

Position Overview:
As an Outbound Sales Representative, you will be responsible for generating new business opportunities and revenue by identifying and prospecting potential customers from the list of accounts (TAM). You will play a critical role in our sales pipeline by leveraging cold-calling, emails, social outreach, and other strategies to engage with key decision-makers at target companies. Post qualification, you will be responsible for driving the sales end to end starting from discovery, driving demo through presales to closing the deal. Your efforts will contribute to the growth of our customer base and drive revenue through high-quality leads and appointments.

Job Description

Key Responsibilities:

• Prospecting & Lead Generation: Research and identify potential customers through various channels, including outbound calling, email outreach, LinkedIn, and other social platforms.
• Outbound Outreach: Initiate and manage contact with prospects via cold calls, emails, and social media to qualify leads, set appointments and drive sales activities end to end.
• Market Research: Stay up-to-date on industry trends, competitors, and customer needs to effectively position our SaaS solution.
• Lead Qualification: Assess and qualify the leads from the TAM list on business needs, potential budget, and fit for our solutions.
• Sales Outreach Strategy: Develop and implement outbound sales campaigns, using tools like LinkedIn Sales Navigator and other lead generation platforms.
• Cross functional collaboration: Work closely with Marketing team, Presales team, and Product team to ensure smooth transition of leads and maintain alignment on sales goals.
• Maintain CRM: Accurately record and update lead interactions, opportunities, and results in the CRM system.
• Achieve Targets: Consistently meet or exceed weekly and monthly outreach, qualification, and appointment-setting and revenue goals.
• Continuous Learning: Continuously improve your sales techniques and product knowledge to effectively communicate the value of our SaaS offerings.

Qualifications:

• 1-3 years of outbound sales experience, preferably in SaaS or technology sales.
• Proven success in cold calling, email outreach, and social selling.
• Familiarity with outbound tools like Lusha, ZoomInfo, Sales Navigator, etc.
• Excellent verbal and written communication skills.
• Ability to build rapport and engage with key decision-makers at all levels.
• Goal-oriented with a strong drive to exceed sales targets.
• Self-motivated, resilient, and able to work independently and as part of a team.
• A proactive problem-solver with a strong desire to learn and grow in a fast-paced environment.
• Experience in selling SaaS products or solutions.
• Basic understanding of sales funnels, lead qualification, and pipeline management.
• Familiarity with data analytics and reporting tools to track outreach performance.

Additional Information:

What We Offer:

• Competitive base salary and performance-based incentives.
• Comprehensive benefits package including health insurance.
• Opportunity for career growth in a fast-paced, dynamic environment.
• Collaborative and supportive team culture.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting