Sales & Demo Executive

Enlighten Hacks - Community for Growth; Ahmedabad District; On-site; INR 300,000 - 420,000; Full time

Job summary

Enlighten Hacks - Community for Growth is seeking a proactive Sales & Demo Executive in Ahmedabad. You will manage the full sales journey from lead generation and qualification to product demonstrations, follow-up, and post-sales support.

The ideal candidate will have excellent communication and presentation skills, a customer-oriented approach, and the ability to understand customer requirements and explain software solutions effectively.

Qualifications

• Excellent verbal and written communication skills.
• Strong presentation and product demonstration abilities.
• Basic problem-solving and customer-handling skills; ownership and accountability.
• Proficiency with CRM software and Microsoft Office.
• Experience with SaaS/software sales is preferred.

Responsibilities

• Lead management and qualification across channels to build a healthy sales pipeline.
• Conduct professional product demonstrations and clearly explain features and benefits.
• Understand customer requirements, engage prospects, and build strong relationships.
• Manage the sales process across stages and coordinate with the sales team.
• Follow up with prospects after demos and assist in negotiation and closure.
• Maintain CRM records, track performance, and share regular sales reports.
• Provide post-sales support and ensure customer satisfaction and retention.

Skills

Communication skills

Presentation skills

Customer handling

Understanding customer requirements

Problem-solving

CRM & MS Office proficiency

Education

Bachelor's degree in Business, Marketing, Management, Commerce, or related field

Tools

CRM software

Microsoft Office

Job description

Job Title: Sales & Demo Executive

Location: Ahmedabad, Gujarat

Employment Type: Full-Time, On-Site

About The Role

We are looking for a proactive and customer-focused Sales & Demo Executive to join our growing team. The role involves managing the sales journey from lead generation and qualification to product demonstration, follow-up, and post-sales support.

The ideal candidate should have excellent communication and presentation skills, a customer-oriented approach, and the ability to understand customer requirements and explain software solutions in a simple and effective manner.

Key Responsibilities

• Lead Management
• Identify, qualify, and manage leads received through different channels.
• Maintain a healthy and sustainable sales pipeline.
• Understand lead requirements and identify potential business opportunities.
• Regularly follow up with prospects to move them through the sales cycle.
• Client Engagement
• Communicate with potential customers to understand their business requirements.
• Build a good relationship with prospects through regular communication.
• Understand customer pain points and recommend suitable solutions.
• Maintain consistent and professional communication throughout the sales process.
• Product Demonstrations
• Conduct professional and engaging product demonstrations for prospective customers.
• Explain product features, benefits, and use cases according to customer requirements.
• Clearly demonstrate how the software can solve the customer's business problems.
• Handle basic customer questions during product demonstrations.
• Sales Process Management
• Manage prospects throughout different stages of the sales process.
• Coordinate with the sales team during pre-sales activities.
• Follow up with prospects after demonstrations.
• Support the negotiation and closure process.
• Ensure proper coordination during the post-sales stage.
• Customer Support & Follow-up
• Provide timely follow-up and basic support to customers.
• Understand customer concerns and coordinate with the relevant internal team when required.
• Maintain positive customer relationships.
• Support customer satisfaction and long-term retention.
• Sales Reporting
• Maintain accurate records of leads, calls, meetings, demos, and follow-ups.
• Update sales activities in the CRM system.
• Track sales performance and conversion data.
• Prepare and share relevant sales reports with the team.
  
  

What We're Looking For: Required Skills

• Excellent verbal and written communication skills.
• Strong presentation and product demonstration skills.
• Good customer-handling and interpersonal skills.
• Ability to understand customer requirements.
• Basic problem-solving ability.
• Comfortable using CRM software and Microsoft Office.
• Positive, proactive, and target-oriented approach.
• Strong sense of ownership and accountability.
  
  

Educational Qualification

• Bachelor's degree in Business, Marketing, Management, Commerce, or a related field.
  
  

Experience

• 1+ year of experience in sales is preferred.
• Candidates with experience in SaaS, software sales, IT sales, B2B sales, ERP sales, or technology solutions will be preferred.
  
  

Skills: pre/post sales engineers,b2b customer management,product demonstration,post-sales,software sales,customer follow-up,sales process management,b2b product management,saas products,it sales,saas marketing,presentation production,b2b sales,customer success planning,customer success management,saas knowledge,software sales management,customer success technology,customer support,demos,crm software,saas,product demo,b2b,customer engagement,saas metrics,client follow-up,lead generation,key client relationships,client relationship management,lead management,crm systems,post-sales support,inside sales,communication,b2b marketing,customer success tools,software as a service (saas),customer success metrics,communication skills,presentation skills,b2b saas,customer requirements,sales,follow-up sales activity,inbound lead generation,sales acquisition,sales process,inbound marketing,digital business development