Sales Coordinator ( Order / Dispatch)

Kaamkaaj India; Bhiwadi; On-site; INR 250,000 - 450,000; Full time

Job summary

Kaamkaaj India in Rajasthan seeks an order management professional to handle distributor orders, address customer queries, and coordinate ERP/SAP activities.

You will support dispatch, inventory tracking, complaints handling, documentation, and production planning, ensuring timely deliveries and accurate customer master data.

Qualifications

• Graduate with 2–5 years’ experience in order management, customer/distributor coordination, ERP/SAP, dispatch, inventory, complaints, MIS and sales support.

Responsibilities

• Manage distributor orders and ensure timely processing.
• Handle customer queries and resolve issues.
• Punch orders in ERP system accurately.
• Coordinate dispatch and logistics.
• Track inventory levels and flag shortages.
• Process complaints and maintain documentation.
• Support production planning and maintain delivery follow-ups.
• Maintain customer master data and MIS reporting.

Skills

Order management

Distributor coordination

Customer support

ERP/SAP

Dispatch

Inventory control

MIS

Documentation

Production planning

Delivery follow-ups

Education

Graduate

Tools

SAP

Job description

• Manage distributor orders
• customer queries
• ERP order punching
• dispatch coordination
• inventory tracking
• complaints
• documentation
• production planning
• delivery follow-ups and customer master data.

Required Candidate profile

Graduate with 2–5 years’ experience in order management, customer/distributor coordination, ERP/SAP, dispatch, inventory, complaints, MIS and sales support.

FMCG/manufacturing preferred.