SALES COORDINATOR

n Human Resources & Management Systems [ nHRMS ]; Raipur; On-site; INR 300,000 - 450,000; Full time

Job summary

nHRMS in Raipur is seeking a detail-oriented Sales Coordinator to support sales operations. You will manage client communications, lead follow-ups, prepare proposals, and coordinate with dealer teams to ensure smooth order execution.

The role includes generating MIS reports, maintaining CRM logs, and supporting exhibitions and client visits. Candidates should have 2–5 years’ experience in sales coordination, a degree in business Admin or commerce (MBA preferred), and strong MS Office and

Qualifications

• 2–5 years of relevant experience in Sales Coordination or similar roles.
• Bachelor’s degree in Business Administration, Commerce, or related field; MBA preferred.
• Experience in manufacturing, lighting, LED, or industrial sectors preferred.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage client communication and lead management.
• Coordinate with dealer sales teams; prepare proposals, quotations, and client communications.
• Generate and present MIS and performance reports to management.
• Ensure timely follow-ups on enquiries, order processing, and project execution.
• Support exhibitions, client visits, and business meetings as required.

Skills

Strong communication

Coordination

MS Office proficiency

CRM systems experience

multi-tasking

organization & problem-solving

Education

Bachelor’s degree in Business Administration or Commerce

MBA or equivalent (advantage)

Tools

MS Office Suite

CRM systems

Job description

Job Description:

Job Description – Sales Coordinator

Job Title: Sales Coordinator

Department: Sales & Business Development

Reporting To: Director / HR Manager

Job Location: Raipur, Chhattisgarh & Ahmadabad, Gujarat

Job Summary

The Sales Coordinator plays a key role in supporting sales operations by managing client communication, ensuring seamless coordination, and enabling efficient execution of business processes. This role requires a proactive and detail-oriented professional who can handle client interactions, maintain accurate records, and facilitate smooth communication between dealers and internal teams to support overall business growth.

Roles & Responsibilities

• 1. Client Communication & Lead Management
  • Conduct outbound calls to prospective and existing clients for lead generation, follow-ups, and relationship development.
  • Maintain a high standard of professional communication to build and sustain long-term client relationships.
  • Effectively present product and service offerings while addressing client queries with clarity and confidence.
  • Ensure accurate and timely updates of call logs, CRM systems, and follow-up records.
  • Schedule meetings, prepare MOMs (Minutes of Meetings), and ensure action items are followed.
• 2. Internal Coordination & Sales Enablement
  • Coordinate closely with dealer sales teams to ensure smooth execution of day-to-day sales operations.
  • Support internal departments by preparing documentation, proposals, quotations, and client communications.
  • Generate and present periodic MIS and performance reports to management.
  • Ensure timely follow-ups on enquiries, order processing, and project execution.
  • Handle co-ordination for exhibitions, client visits, and business meetings when required.
• 3. Dealer Engagement & Relationship Management
  • Act as the primary point of contact for the dealer network, ensuring consistent and professional engagement.
  • Build and maintain strong dealer relationships while ensuring prompt resolution of queries and concerns.
  • Monitor order status and facilitate seamless communication between dealers and internal teams.
  • Provide ongoing support related to product information, pricing, and documentation requirements.
• Reporting & Documentation
  • Prepare and submit regular activity reports and performance updates to the HR Manager and Director.
  • Maintain accurate and up-to-date records of client interactions, enquiries, and order status.
  • Ensure adherence to documentation standards and proper tracking of all sales activities.

Required Skills & Competencies

• Strong verbal and written communication skills with a professional approach.
• Excellent coordination, follow-up, and stakeholder management abilities.
• Proficiency in MS Office tools (Excel, Word, PowerPoint).
• Familiarity with CRM systems and reporting processes.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Strong organizational and problem-solving skills.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, or a related field.
• MBA or equivalent qualification will be an added advantage.

Experience

• 2–5 years of relevant experience in Sales Coordination, Business Coordination, or similar roles.
• Prior experience in manufacturing, lighting, LED, or industrial sectors will be preferred.

Interview Process

• Round 1: HR Screening Round
• Round 2: Virtual Interview via Google Meet with Director & Department Head
• Round 3: Final Round – Physical Visit & Walkthrough of Factory Premises

Travel Requirement

Travel is a mandatory part of your role as a Sales Coordinator. You will be required to undertake travel as per business needs, including client visits and coordination activities. All travel shall be governed by the Company’s Travel & Reimbursement Policy as per the HR Manual.

Travel & Reimbursement Clause

• Travel for final round (factory visit) shall be arranged via AC Sleeper Bus or 3-Tier Train.
• Reimbursement eligibility: ₹1,500 for accommodation and ₹500 for food expenses.
• App-based local travel (cabs/auto) and bank transfer proof are mandatory for claims.
• All receipts must be submitted within 3 days of travel.
• Any exceptions shall be subject to prior approval from management.

Reimbursement Basis

Reimbursement shall be made based on actual expenses incurred with proper proofs submitted; however, the payable amount shall be restricted to the lower of the actual amount submitted or the policy limits specified above.

Why Join us?

• Be part of a growing and innovation-driven organization.
• Gain exposure to cross-functional operations and client engagement.
• Opportunity to build a strong career in sales operations.
• Work in a collaborative and performance-driven environment.

Requirements: