Sales Coordinator

BLA Etech Pvt. Ltd.; New Delhi; On-site; INR 223,000 - 335,000; Full time

Job summary

BLA Etech Pvt. Ltd. in New Delhi is seeking a Sales Coordinator to manage customer inquiries, prepare quotations, and coordinate end-to-end order execution. The role involves following up on quotations, orders, payments, and delivery schedules with cross-functional teams.

The candidate should have a B.Com/BBA/BA/B.Tech background, strong English communication, and experience in B2B sales coordination. On-site role with opportunities to grow into senior sales positions.

Qualifications

• Graduate in B.Com, BBA, BA, or relevant field.
• Experience in manufacturing, electrical/electronics, industrial products, or B2B sales coordination preferred.
• Proficient English communication; MS Office tools and coordination skills.

Responsibilities

• Handle customer enquiries via email, phone, and other channels.
• Prepare quotations, proforma invoices, order confirmations, and other sales documents.
• Follow up with customers regarding quotations, orders, payments, and delivery schedules.
• Coordinate with production, purchase, quality, stores, and dispatch teams for timely order execution.
• Maintain and update customer and sales records; track enquiries, quotations, POs, and sales conversions.
• Coordinate dispatches and provide delivery updates to customers.
• Assist the sales team in preparing sales reports and MIS.
• Support sales executives/managers in day-to-day sales activities; handle complaints and internal coordination.

Skills

English communication

Follow-up skills

Organizational skills

Time management

Multitasking

Customer focus

Education

B.Com / BBA / BA / B.Tech

Tools

MS Excel

MS Word

Outlook

CRM/ERP

Job description

Full Time Sales B-19/1 Wazirpur Industrial Area, New Delhi

20-30K

Deadline: 15 October 2026 active

About this role

Handle customer enquiries through email, phone, and other communication channels.Prepare and share quotations, proforma invoices, order confirmations, and other sales documents.Follow up with customers regarding quotations, orders, payments, and delivery schedules.Coordinate with production, purchase, quality, stores, and dispatch teams for timely order execution.Maintain and update customer and sales records.Track enquiries, quotations, purchase orders, and sales conversions.Coordinate dispatches and provide delivery updates to customers.Assist the sales team in preparing sales reports and MIS.Communicate with domestic and international customers professionally.Support sales executives/managers in day-to-day sales activities.Handle customer complaints and coordinate internally for timely resolution.Maintain proper documentation of customer communications and transactions.

Requirements

• Graduate in B.Com, BBA, BA, B.Tech, or any relevant field. Candidates with experience in manufacturing, electrical/electronics, industrial products, or B2B sales coordination will be preferred.
• Good English communication skills, both written and verbal. Good follow-up and coordination skills. Working knowledge of MS Excel, Word, and Outlook/email. Basic understanding of sales processes and commercial documentation. Good organizational and time-management skills. Ability to handle multiple enquiries and tasks simultaneously. Professional attitude and customer-focused approach.
• Career Growth: Opportunity to develop into a Senior Sales Coordinator / Sales Executive / International Sales Executive based on performance.

Application Questions

• How many years of experience do you have in sales coordination?
• Have you worked in a B2B / manufacturing / electrical / electronics company?
• Which software/tools have you used for sales coordination? MS Excel MS Word Outlook/Email CRM/ERP Other: __________
• How would you handle a customer who has not responded to several follow-ups?
• How do you coordinate between sales, production, stores, quality, accounts, and dispatch?