Sales Coordinator

DigitalCube Consultancy; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

DigitalCube Consultancy is seeking a Sales Coordinator to support daily sales operations, coordinate with field sales teams, distributors, and internal departments. You will manage orders, track progress, and provide timely follow-ups to ensure smooth operations.

The role requires strong communication, MS Excel proficiency, and experience with CRM/ERP systems. You will work in a busy, office-based environment with multiple stakeholder interactions and reporting obligations.

Qualifications

• Graduate in any discipline.
• 2–5 years of experience in sales coordination, sales support, or back-office sales operations.
• Experience coordinating with distributors, stockists, retailers, or field sales teams preferred.
• Good verbal communication and interpersonal skills.
• Working knowledge of MS Excel, MS Office, and CRM software.
• Familiarity with CRM/ERP systems is an advantage.
• Strong organizational, multitasking, and problem-solving skills.

Responsibilities

• Coordinate with field sales teams to collect orders, updates, and market feedback.
• Communicate with distributors, stockists, and retailers regarding orders, dispatches, and related queries.
• Coordinate with Finance and Accounts for invoicing, payment follow-ups, and credit-limit clearances.
• Liaise with the Marketing team regarding promotional schemes and marketing material dispatch.
• Follow up on pending tasks, targets, and action items with the sales team.
• Maintain and update trackers for orders, complaints, and stakeholder communication.
• Coordinate with Logistics, Supply Chain, and other departments for timely order processing.
• Escalate pending issues to the relevant departments and follow up for resolution.
• Schedule sales meetings and maintain sales reports and records.
• Support management with regular updates and reporting.

Skills

CRM Software

MS Excel

MS Office

Tracker Management

Telephonic Coordination

Follow-ups

Stakeholder Coordination

Education

Graduate in any discipline

Tools

CRM Systems

ERP Systems

MS Excel

MS Office

Job description

Work Mode: Work from Office (6 Days a Week)

Job Description

We are looking for a Sales Coordinator to support daily sales operations and coordinate with field sales teams, distributors, and internal departments. The role involves telephonic coordination, order tracking, reporting, and follow-ups to ensure smooth sales operations and timely resolution of queries.

Key Responsibilities

Coordinate with field sales teams to collect orders, updates, and market feedback.

Communicate with distributors, stockists, and retailers regarding orders, dispatches, and related queries.

Coordinate with Finance and Accounts for invoicing, payment follow-ups, and credit-limit clearances.

Liaise with the Marketing team regarding promotional schemes and marketing material dispatch.

Follow up on pending tasks, targets, and action items with the sales team.

Maintain and update trackers for orders, complaints, and stakeholder communication.

Coordinate with Logistics, Supply Chain, and other departments for timely order processing.

Escalate pending issues to the relevant departments and follow up for resolution.

Schedule sales meetings and maintain sales reports and records.

Support management with regular updates and reporting.

Mandatory Skills

CRM Software

Advanced MS Excel

MS Office

Tracker Management

Telephonic Coordination

Follow-ups and Stakeholder Coordination

Required Candidate Profile

Graduate in any discipline.

2–5 years of experience in sales coordination, sales support, or back-office sales operations.

Experience coordinating with distributors, stockists, retailers, or field sales teams is preferred.

Good verbal communication and interpersonal skills.

Working knowledge of MS Excel, MS Office, and CRM software.

Familiarity with CRM/ERP systems will be an advantage.

Good organizational, multitasking, and problem-solving skills.