Sales Coordinator

Wysetek; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Wysetek in Mumbai seeks a proactive Sales Coordinator to support the sales team by handling orders, coordinating activities, and ensuring smooth communication between customers and internal teams.

Responsibilities include processing orders, quotes, invoices, maintaining CRM records, following up with customers, and coordinating with marketing, finance and product teams to drive accurate, timely sales activity.

Qualifications

• Bachelor's degree in any field
• 3–6 years of experience in a sales support or coordination role, preferably in IT or technology sector
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and CRM software
• Ability to work independently and as part of a team
• Detail-oriented with strong problem-solving skills
• Familiarity with IT products and services is a plus
• Understanding of sales processes and customer relationship management

Responsibilities

• Prepare and process sales orders, quotes, and invoices
• Act as a point of contact for customers, addressing inquiries, and resolving issues on time
• Maintain accurate and up-to-date customer records in the CRM system
• Follow up with customers to ensure satisfaction and gather feedback
• Coordinate with internal departments (e.g., marketing, finance, product management) to ensure alignment and support for sales efforts
• Maintain and update sales databases and systems
• Prepare and maintain sales documentation, including contracts, proposals, and correspondence
• Organize and manage sales-related files and records
• Handle travel arrangements and expense reports for the sales team as needed

Skills

Organizational skills

Communication skills

Independence

Detail oriented

Education

Bachelor's degree

Tools

Microsoft Office Suite

CRM software

Job description

Description and Skills:The Sales Coordinator will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring seamless communication between sales, customers, and other departments. This role is essential for optimizing sales processes and ensuring customer satisfaction.

Key Responsibilities:

Prepare and process sales orders, quotes, and invoices.

Act as a point of contact for customers, addressing inquiries, and resolving issues on time.

Maintain accurate and up-to-date customer records in the CRM system.

Follow up with customers to ensure satisfaction and gather feedback.

Coordinate with internal departments (e.g., marketing, finance, product management) to ensure alignment and support for sales efforts.

Maintain and update sales databases and systems.

Prepare and maintain sales documentation, including contracts, proposals, and correspondence.

Organize and manage sales-related files and records.

Handle travel arrangements and expense reports for the sales team as needed.

Qualifications:

• Education: Bachelor's degree in any field
• Experience: 3 - 6 years of experience in a sales support or coordination role, preferably in the IT or technology sector.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and CRM software
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong problem-solving skills.
• Knowledge:
  • Familiarity with IT products and services is a plus.
  • Understanding of sales processes and customer relationship management.