Senior Sales Coordinator

DND Group - Gurgaon; India; On-site; INR 450,000 - 650,000; Full time

Job summary

DND Group - Gurgaon in India is seeking a Senior Sales Coordinator to streamline sales processes, coordinate with customers and internal teams, and ensure orders move smoothly from entry to delivery.

You will handle quotations, sales orders, and CRM updates, monitor targets, and support finance with collections. Strong Excel skills and clear communication are essential.

Qualifications

• Experience in sales coordination or similar role.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in MS Excel and basic sales/reporting tools.
• Ability to manage multiple clients and deadlines.
• Strong follow-up and problem-solving skills.

Responsibilities

• Act as central point of coordination between sales team, customers, and internal departments.
• Handle end-to-end order processing including order entry, tracking, documentation, and timely delivery coordination.
• Maintain regular communication with clients regarding orders, quotations, and delivery timelines; follow up for order confirmations and pending requirements.
• Prepare quotations, proforma invoices, sales orders, and maintain accurate sales records and reports.
• Work closely with the accounts team to follow up with customers for payments and ensure timely collections.
• Monitor sales targets and assist the sales team in achieving goals.
• Coordinate with logistics and warehouse teams to ensure timely dispatch of goods.
• Maintain CRM or sales tracking systems.
• Assist in preparing MIS reports, sales forecasts, and performance analysis.
• Support senior management with data and insights for decision-making.

Skills

Sales coordination

Organizational skills

Communication

MS Excel

Multitasking

Customer follow-up

CRM

Tools

CRM software

Job description

Job Title: Senior Sales Coordinator

Key Responsibilities (Primary Focus Areas)

• Sales Coordination & Support:
  Act as the central point of coordination between the sales team, customers, and internal departments to ensure smooth execution of sales processes.
• Order Management:
  Handle end-to-end order processing including order entry, tracking, documentation, and timely delivery coordination.
• Client Communication & Follow-ups:
  Maintain regular communication with clients regarding orders, quotations, and delivery timelines; follow up for order confirmations and pending requirements.
• Sales Documentation & Reporting:
  Prepare quotations, proforma invoices, sales orders, and maintain accurate sales records and reports.
• Payment & Collection Coordination:
  Work closely with the accounts team to follow up with customers for payments and ensure timely collections.

Additional Responsibilities

• Monitor sales targets and assist the sales team in achieving goals.
• Coordinate with logistics and warehouse teams to ensure timely dispatch of goods.
• Resolve customer queries and elevate issues when required.
• Maintain and update CRM or sales tracking systems.
• Assist in preparing MIS reports, sales forecasts, and performance analysis.
• Support senior management with data and insights for decision-making.

Communication & Coordination

• Draft and send professional emails to customers and internal teams.
• Ensure clear communication between sales, accounts, and operations departments.
• Maintain strong relationships with existing clients.

Required Skills & Qualifications

• Strong experience in sales coordination or a similar role.
• Excellent organizational and multitasking abilities.
• Good communication skills (written and verbal).
• Proficiency in MS Excel and basic sales/reporting tools.
• Ability to handle multiple clients and deadlines efficiently.
• Strong follow-up and problem-solving skills.