SALES COORDINATOR

Kaapro Management Solutions Pvt. Ltd.; Ahmedabad District; On-site; INR 300,000 - 500,000; Full time

Job summary

Kaapro Management Solutions Pvt. Ltd. in Ahmedabad is seeking an organized Sales Coordinator to support the sales team with customer communication, quotations, orders, documentation, and follow-ups.

The role acts as a bridge between the sales team, customers, vendors and technical/pre-sales teams to ensure smooth execution of sales activities. You will coordinate with customers, vendors and internal teams, maintain CRM records, prepare quotations and reports, and assist with meetings and demos

Qualifications

• Strong written and verbal communication skills.
• Experience in Sales Coordination, Sales Operations or Inside Sales is preferred.
• Knowledge of IT/software/cybersecurity domains is a plus.

Responsibilities

• Coordinate with the sales team for leads, opportunities and follow-ups.
• Prepare quotations, proposals, purchase orders and sales documents.
• Maintain CRM records and sales pipelines.
• Follow up with customers for quotations, orders, payments and documents.
• Coordinate with vendors/partners for pricing and order processing.
• Track sales orders from quotation to delivery/implementation.
• Prepare daily, weekly and monthly sales reports.

Skills

Communication skills

Organizational ability

Customer coordination

Tools

MS Excel

MS Word

PowerPoint

CRM systems

Job description

Role Summary

We are looking for an organized and proactive Sales Coordinator to support our sales team in managing customer
communication, quotations, orders, documentation, follow-ups and internal coordination. The candidate will act as a bridge
between the sales team, customers, vendors and technical/pre-sales teams to ensure smooth execution of sales activities.

Key Responsibilities

• Coordinate with the sales team for leads, opportunities and customer follow-ups.
• Prepare and share quotations, proposals, purchase orders and other sales documents.
• Maintain and update CRM records, customer databases and sales pipelines.
• Follow up with customers for quotations, purchase orders, payments and required documents.
• Coordinate with vendors and technology partners for pricing, product availability and order processing.
• Coordinate with technical/pre-sales teams for demos, POCs and customer requirements.
• Track sales orders from quotation to delivery/implementation.
• Prepare daily, weekly and monthly sales reports.
• Maintain records of customer communications, opportunities and pending activities.
• Assist the sales team in scheduling customer meetings and product demos.
• Coordinate with accounts for invoicing and payment follow-ups.
• Support renewal and existing-customer follow-ups.

Candidate Requirements

• 1–3 years of experience in Sales Coordination, Sales Operations, Inside Sales or a similar role.
• Experience in IT, software, cybersecurity, telecom or technology companies is preferred.
• Good working knowledge of MS Excel, Word and PowerPoint.
• Experience with CRM systems is an advantage.
• Strong written and verbal communication skills.
• Excellent follow-up, coordination and organizational skills.
• Good attention to detail and documentation skills.
• Ability to manage multiple sales activities and deadlines.

Preferred Skills / Experience

• Understanding of IT/software B2B sales processes.
• Experience preparing quotations and commercial proposals.
• Experience coordinating with vendors/distributors.
• Basic understanding of UEM/MDM, IAM, cybersecurity, networking or software licensing is an advantage.
• Good English and Hindi communication; Gujarati will be an advantage.