Sales Co Ordinator

Digitide; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Digitide is seeking a Sales Coordinator to support the sales team with administrative tasks, data entry, and customer inquiries. You will help with order processing, reporting, and maintaining sales records to ensure smooth operations.

Ideal candidates have 2+ years in sales support, strong Excel and CRM skills, and a customer-centric mindset. This role emphasizes collaboration, accuracy, and proactive problem-solving in a dynamic environment.

Qualifications

• A high school diploma or equivalent is required, with a preference for a bachelor's degree in business, sales, or a related field.
• Minimum 2 years of experience in a sales support or administrative role, preferably in the BFSI industry.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with a customer-centric approach.

Responsibilities

• Provide administrative support to the sales team, including data entry, report generation, and document management.
• Manage and prioritize customer inquiries, ensuring timely and accurate responses.
• Assist with sales order processing, including order entry, tracking, and coordination with other departments.
• Maintain accurate sales records and databases, ensuring data integrity and confidentiality.
• Collaborate with the sales team to develop and implement sales strategies and initiatives.
• Coordinate sales meetings, events, and training sessions, ensuring effective organization and communication.
• Assist with sales forecasting and analysis, providing insights and recommendations to the team.
• Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
• Support the sales team in their daily tasks, providing efficient and timely assistance.
• Stay updated on industry trends and best practices, contributing to the continuous improvement of sales processes.

Skills

Microsoft Office

Excel

PowerPoint

CRM systems

Communication skills

Time management

Organizational skills

Customer-centric

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Sales Coordinator, you will play a vital role in ensuring the smooth operation of our sales processes. Your responsibilities will include providing administrative support to the sales team, managing customer inquiries, and assisting with sales-related tasks. You will be the backbone of our sales operations, ensuring that our team has the necessary resources and support to excel in their roles.

Responsibilities

• Provide administrative support to the sales team, including data entry, report generation, and document management.
• Manage and prioritize customer inquiries, ensuring timely and accurate responses.
• Assist with sales order processing, including order entry, tracking, and coordination with other departments.
• Maintain accurate sales records and databases, ensuring data integrity and confidentiality.
• Collaborate with the sales team to develop and implement sales strategies and initiatives.
• Coordinate sales meetings, events, and training sessions, ensuring effective organization and communication.
• Assist with sales forecasting and analysis, providing insights and recommendations to the team.
• Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
• Support the sales team in their daily tasks, providing efficient and timely assistance.
• Stay updated on industry trends and best practices, contributing to the continuous improvement of sales processes.

Qualifications

• A high school diploma or equivalent is required, with a preference for a bachelor's degree in business, sales, or a related field.
• Minimum 2 years of experience in a sales support or administrative role, preferably in the BFSI industry.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in Microsoft Office suite, especially Excel and PowerPoint, for data management and presentation.
• Knowledge of CRM systems and sales tracking software is an asset.
• Ability to work independently and as part of a team, with a collaborative and supportive attitude.
• Attention to detail and a commitment to accuracy in all sales-related tasks.
• Flexibility to adapt to changing priorities and a dynamic work environment.
• A positive and proactive mindset, with a passion for contributing to the success of the sales team.