Sales Chat Executive

TP; Mohali; On-site; INR 180,000 - 240,000; Full time

Job summary

TP in Mohali seeks a Customer Support Associate to handle chat inquiries, resolve issues, and drive sales targets while delivering excellent service. You will collaborate with the sales team, maintain records, and continuously update knowledge to stay ahead in the market.

The role requires strong communication, fast-paced execution, problem-solving, and proficiency with computer software. Typing speed of 30 WPM and B2 language proficiency are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficient in using computer software and technology.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Typing speed of 30 WPM and accuracy of 90%.
• Language proficiency in B2.
• Educational qualifications: 10th + 2.

Responsibilities

• Handle customer inquiries and resolve issues through chat support.
• Provide excellent customer service and ensure satisfaction.
• Meet sales targets and achieve performance goals.
• Collaborate with the sales team to achieve business objectives.
• Maintain accurate records of customer interactions and sales performance.
• Continuously improve knowledge and skills to stay updated with industry trends.

Skills

Communication

Interpersonal Skills

Sales Orientation

Problem Solving

Analytical Thinking

Computer Proficiency

Team Player

Attention to Detail

Typing 30 WPM

B2 Language

Education

10th + 2

Job description

Roles and Responsibility

• Handle customer inquiries and resolve issues through chat support.
• Provide excellent customer service and ensure satisfaction.
• Meet sales targets and achieve performance goals.
• Collaborate with the sales team to achieve business objectives.
• Maintain accurate records of customer interactions and sales performance.
• Continuously improve knowledge and skills to stay updated with industry trends.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficient in using computer software and technology.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Typing speed of 30 WPM and accuracy of 90%.
• Language proficiency in B2.
• Educational qualifications: 10th + 2.