Chat Support Executive

TP; Jaipur; On-site; INR 200,880 - 279,000; Full time

Job summary

TP is seeking a motivated individual for a customer service role in Jaipur, India. You will handle customer inquiries and resolve issues while collaborating with internal teams to meet business objectives.

The ideal candidate should possess excellent communication skills, a strong attention to detail, and an undergraduate degree. A minimum of 6 months of experience in a related field is required. Join us to grow your career in a dynamic environment.

Qualifications

• Minimum 6 months of experience in customer service.
• Ability to work under pressure and meet deadlines.
• Proficiency in using computer applications required.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through various channels.
• Collaborate with internal teams to achieve business objectives.
• Analyze customer feedback and suggest improvements.

Skills

Excellent communication skills

Problem-solving skills

Attention to detail

Interpersonal skills

Organizational skills

Education

Undergraduate degree

Job description

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through various communication channels.
• Collaborate with internal teams to achieve business objectives.
• Analyze customer feedback and suggest improvements.
• Develop and maintain thorough knowledge of products and services.
• Work effectively in a fast-paced environment and meet targets.

Job Requirements

• Excellent communication and interpersonal skills are essential.
• Ability to work well under pressure and meet deadlines is required.
• Strong problem-solving and analytical skills are necessary.
• Proficiency in using computer applications and software is expected.
• Ability to adapt to changing situations and priorities is important.
• Strong attention to detail and organizational skills are vital.
• Candidate should be an undergraduate.
• Minimum 6 months of experience is required.