Sales & Business Development (SMETA & ISO Certification Sales)

EFRAC Lab

Kolkata District

Remote

INR 1,200,000 - 1,800,000

Full time

14 days+

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Job summary

A leading certification services company is seeking a Senior Manager for Sales & Business Development focused on SMETA and ISO certifications across India. The candidate should have over 10 years of B2B sales experience in the certification industry. This role requires strategic planning and strong client relationship management skills. Travel across India is expected. Competitive salary and full-time employment offered.

Qualifications

10+ years of B2B sales experience, preferably in certification or auditing.
Experience in selling SMETA audits and ISO standards is a plus.
Willingness to travel for client meetings.

Responsibilities

Drive growth for certification services in new markets.
Develop and implement sales plans across India.
Build long-term relationships with corporate clients.

Skills

B2B sales experience

Selling SMETA audits

Knowledge of ISO standards

Understanding of social compliance

Excellent communication skills

Education

Bachelor’s Degree

Master’s Degree

Job description

Sales & Business Development (SMETA & ISO Certification Sales)

Senior Manager – Sales & Business Development (SMETA & ISO Certification)

Department: Sales / Business Development

Location: Corporate Office / PAN India (Remote with Travel)

Job Type: Full-Time, Permanent

Experience: 8 to 10+ Years (Certification Industry Preferred)

About the Role:

We are seeking an experienced and highly driven Senior Sales & Business Development Manager to join our core team. This role is responsible for expanding the company’s certification and compliance services portfolio, with a strong focus on SMETA audits and ISO certifications (e.g., ISO 9001, 14001, 45001, etc.) across PAN India.

As a senior leader in the Sales team, you will play a critical role in strategic planning, key account management, national client acquisition, and revenue generation while collaborating with internal departments to ensure delivery excellence.

Key Responsibilities

Drive strategic initiatives to grow the certification services business (SMETA, SEDEX, ISO) in existing and new markets.
Develop and implement PAN India sales plans, territory mapping, and sector-based outreach strategies.
Identify emerging sectors with high demand for social compliance and management system certifications.
Build and manage long-term relationships with corporate clients, suppliers, manufacturers, and export houses.
Handle enterprise-level B2B deals and negotiations with compliance, procurement, CSR, and sustainability teams.
Maintain a robust pipeline of high-value projects, ensuring regular follow-up and closure.
Own and exceed revenue targets for certification and audit services.
Monitor regional and national sales performance metrics.
Submit accurate sales forecasts and business reports to the management team.
Work closely with the Operations, Technical, and Audit teams to ensure successful service delivery.
Provide client feedback to internal teams to refine service offerings.

Required Skills & Experience

Proven 10+ years of B2B sales experience, preferably in certification, compliance, or third‑party auditing services.
Hands‑on experience in selling SMETA (SEDEX) audits and ISO standards (ISO 9001, ISO 14001, ISO 45001).
Strong understanding of social compliance, ethical trade, and management system certification processes.
Experience working with Certification Bodies, Consulting Firms, or ESG/CSR departments.
Excellent written and verbal communication skills in English (knowledge of regional languages is a plus).
Willing to travel across India for client meetings, presentations, and industry events.