Sales and Service Coordinator

Zeus Multi Solutions; Chennai; On-site; INR 279,000 - 424,000; Full time

Job summary

Zeus Multi Solutions in Chennai, India is seeking an organized professional to manage end-to-end order processing, quotations, invoicing, and contract administration. The role also serves as the main liaison for client inquiries and after-sales support.

You will maintain CRM records and coordinate with marketing, finance, and logistics to ensure smooth product delivery and seamless client onboarding. Prior experience in customer-facing operations is preferred.

Qualifications

• Experience handling orders, quotations, invoices and contracts.

Responsibilities

• Process incoming orders, prepare quotations and invoices, and manage customer contracts.
• Act as the primary point of contact for client inquiries, complaints, and requests for after-sales assistance.
• Maintain accurate records in CRM systems.
• Schedule service appointments, installations, follow ups & liaise with technical teams.
• Coordinate with marketing, finance & logistics teams to ensure smooth product delivery and client onboarding.

Skills

Order processing

CRM experience

Customer service

Cross-team coordination

Job description

• Process incoming orders, prepare quotations and invoices, and manage customer contracts.
• Act as the primary point of contact for client inquiries, complaints, and requests for after-sales assistance
• Maintain accurate records in CRM systems

Required Candidate profile

• Schedule service appointments, installations, follow ups & liaise directly with technical teams
• Coordinate with marketing, finance & logistics teams ensure smooth product delivery & client onboarding