Sales Coordinator

Gravity Consultants; Pimpri-Chinchwad, Talegaon Dabhade; On-site; INR 180,000 - 340,000; Full time

Job summary

Gravity Consultants in India is seeking a diligent customer support professional to manage orders and quotations, maintain CRM data, and coordinate with cross-functional teams. You will assist the sales process and respond to inquiries via phone, email, and chat, ensuring timely issue resolution and accurate client records.

The role emphasizes strong MS Office skills, CRM familiarity, and clear communication across departments in a busy environment.

Qualifications

• Strong MS Office skills, especially Excel, Word and PowerPoint.
• Clear written and verbal communication with good organizational and multi-tasking abilities.
• Basic familiarity with CRM platforms and data maintenance.

Responsibilities

• Order & Quotation Management.
• Customer Support
• CRM & Data Maintenance
• Cross-Department Coordination
• Sales Team Support
• Answer inquiries via phone, email & chat, resolve order issues & provide after-sales assistance
• Update client contact logs

Skills

MS Office

CRM familiarity

Communication

Tools

CRM platforms

Job description

• Order & Quotation Management.
• Customer Support
• CRM & Data Maintenance
• Cross-Department Coordination
• Sales Team Support
• Answer incoming inquiries via phone, email & chat, resolve order issues & provide after-sales assistance
• Update client contact logs

Required Candidate profile

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) basic familiarity with CRM platforms.
• Clear written & verbal communication, solid organizational abilities, multi-tasking skills.