Sales And Relationship Manager

Global Choice; Navi Mumbai, Zone 1 Tiruvottiyur, Bengaluru, Maluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Global Choice in Navi Mumbai seeks a dynamic Air Conditioner Sales Executive / Sales & Relationship Manager to drive AC and HVAC product sales. You will develop business through dealers, distributors, retailers, contractors, builders, corporate clients and direct customers.

The role emphasizes achieving sales targets, building long-term customer relationships, leading market development, and coordinating with installation and service teams to ensure customer satisfaction.

Qualifications

• Knowledge of Air Conditioning/HVAC products.
• Strong sales and customer relationship management skills.
• Excellent communication, presentation, negotiation and convincing abilities.
• Experience in lead generation, follow-up and sales conversion.
• Willingness to travel extensively for field sales and dealer visits.
• Ability to develop and manage dealer/distributor relationships.

Responsibilities

• Generate sales for Split AC and other HVAC products.
• Identify and develop new customers, dealers, distributors, retailers, contractors, builders, and corporate clients.
• Maintain strong, long-term relationships with existing customers and channel partners.
• Understand customer requirements and recommend suitable AC products and solutions.
• Explain product features, pricing, warranty, offers, installation requirements and other commercial details.
• Generate leads through market visits, references, channel partners, cold calling, digital leads, and other BD activities.
• Follow up with enquiries and leads and convert prospects into customers.
• Prepare quotations, negotiations, order processing and order closure.
• Achieve assigned monthly, quarterly, and annual sales targets.
• Conduct regular market visits to identify new opportunities and expand customer base.
• Monitor competitor products, pricing, schemes, dealer activities and market trends.
• Coordinate with installation, service, logistics and internal sales teams to ensure smooth orders.
• Maintain accurate records of leads, visits, sales activities, orders, and collections.
• Prepare and submit regular sales and market reports to the reporting manager.
• Ensure timely payment follow-up and collection from customers, wherever applicable.
• Support the company in expanding dealer and distributor network.

Skills

AC/HVAC knowledge

Sales skills

Customer relationships

Lead generation

Job description

We are looking for a dynamic and result-oriented Air Conditioner Sales Executive / Sales & Relationship Manager (AC-SRM) to drive sales and business development for our AC and HVAC product range.

The ideal candidate should have good knowledge of Air Conditioning/HVAC products, strong customer-handling and communication skills, and the ability to develop business through dealers, distributors, retailers, contractors, builders, corporate customers, and direct customers.

The candidate will be responsible for generating new business, managing customer relationships, achieving sales targets, and expanding the company's market presence in the assigned territory.

Key Responsibilities

Generate sales for Split AC other HVAC products.

Identify and develop new customers, dealers, distributors, retailers, contractors, builders, and corporate clients.

Maintain strong and long-term relationships with existing customers and channel partners.

Understand customer requirements and recommend suitable AC products and solutions.

Explain product features, specifications, pricing, warranty, offers, installation requirements, and other commercial details.

Generate leads through market visits, references, channel partners, cold calling, digital leads, and other business-development activities.

Follow up regularly with enquiries and leads and convert prospects into customers.

Prepare and coordinate quotations, negotiations, order processing, and order closure.

Achieve assigned monthly, quarterly, and annual sales targets.

Conduct regular market visits to identify new business opportunities and expand the customer base.

Monitor competitor products, pricing, schemes, dealer activities, and market trends and share relevant market feedback with management.

Coordinate with the installation, service, logistics, and internal sales teams to ensure smooth order execution and customer satisfaction.

Maintain accurate records of leads, customer visits, sales activities, orders, and collections.

Prepare and submit regular sales and market reports to the reporting manager.

Ensure timely payment follow-up and collection from customers, wherever applicable.

Support the company in developing and expanding its dealer and distributor network in the assigned territory.

Required Skills

Basic to good knowledge of Air Conditioning / HVAC products and solutions.

Strong sales, business development, and customer relationship management skills.

Excellent communication, presentation, negotiation, and convincing skills.

Experience in lead generation, follow-up, and sales conversion.

Ability to develop and manage dealer/distributor and customer relationships.

Strong target-oriented and result-driven approach.

Good knowledge of MS Office, Excel, email, and basic computer applications.

Good market knowledge and ability to identify new business opportunities.

Willingness to travel extensively for field sales, customer meetings, dealer visits, and market development activities.

Ability to work independently as well as part of a sales team.