Sales And Design Co ordinator

Architeca; Chennai District; On-site; INR 550,000 - 850,000; Full time

Job summary

Architeca Design Build Firm in Chennai, India seeks a Sales & Design Coordinator who will be the key contact for clients from initial sales to pre-construction readiness. This client-facing role blends sales, client relationship management, design coordination and pre-construction operations.

You will collaborate with clients, architects, engineers and internal teams to move projects toward construction, manage meetings, track drawings, timelines and CRM/ERP data, and ensure no missed

Qualifications

• Bachelor's degree/diploma in Architecture, Civil Engineering, Interior Design, Construction Management, Business Administration or related fields.
• 26 years of relevant experience in construction, architecture, interiors, real estate or project coordination.
• Good understanding of residential construction/design processes is preferred.
• Experience with CRM, ERP or project management software is an advantage.

Responsibilities

• Qualify leads and follow up on opportunities.
• Coordinate client meetings and requirements.
• Manage client communication via calls, WhatsApp and email.
• Coordinate proposals, quotations and agreements.
• Support negotiations and project closure.
• Maintain follow-ups until the project is confirmed.
• Act as main contact for clients during pre-construction.

Skills

Ownership

Organised

Client communication

Coordination

Attention to detail

CRM/ERP experience

Client-centric

Problem identification

Urgency & responsibility

Education

Bachelor's degree / diploma

Tools

CRM

ERP

Project management software

Job description

Sales & Design Coordinator

Pre-Construction | Architeca Design Build Firm

About the Role

We are looking for a Sales & Design Coordinator who will be the key point of contact for clients from the initial sales stage until the project is ready to start construction.

This is a client-facing coordination role combining sales, client relationship management, design coordination and pre-construction operations.

You will work closely with clients, architects, engineers, consultants and our internal teams to ensure that every project moves smoothly towards construction.

Key Responsibilities

1. Sales & Client Coordination

• Qualify and follow up with leads.
• Understand client requirements and coordinate meetings.
• Manage client communication through calls, WhatsApp and email.
• Coordinate proposals, quotations and agreements.
• Support negotiations and project closure.
• Maintain regular follow-ups until the project is confirmed.

2. Client Relationship

• Act as the main point of contact for clients during pre-construction.
• Respond to client queries and coordinate with the right team members.
• Keep clients updated about project progress.
• Track client requirements, decisions and commitments.
• Ensure a smooth and professional client experience.

3. Design Coordination

• Coordinate between clients and architects/designers.
• Schedule design discussions and review meetings.
• Track drawings, revisions and approvals.
• Coordinate structural, MEP, interior and landscape requirements.
• Follow up with design teams to ensure timely completion.

4. Pre-Construction Coordination

Coordinate activities such as:

• Site survey
• Soil testing
• Design
• Approvals
• Working drawings
• BOQ/estimation
• Client approvals
• Agreement and payment milestones
• Site readiness
• Project handover to the execution team

5. Team & Consultant Coordination

• Assign and follow up on tasks with architects, engineers and consultants.
• Coordinate outsourced professionals and agencies.
• Track deadlines and identify delays early.
• Escalate important issues to management.

6. Meetings & Documentation

• Organise client and internal meetings.
• Prepare and circulate MOMs.
• Maintain action trackers.
• Manage project files and documents.
• Maintain proper version control of drawings and documents.

7. ERP & Reporting

• Ensure project information is updated correctly in the ERP/CRM.
• Monitor updates from architects and site teams.
• Check that important client commitments and project updates are recorded.
• Prepare regular status reports for management.
• Identify gaps between actual project status and system records.

What We Expect From You

You should be someone who:

• Takes ownership rather than waiting for instructions.
• Is highly organised and good at follow-ups.
• Communicates confidently with clients.
• Can coordinate multiple people and activities.
• Pays attention to details.
• Is comfortable working with CRM/ERP and project management systems.
• Can professionally challenge the team when something is missed.
• Thinks from the client's perspective.
• Can identify problems before they become complaints.
• Has a strong sense of urgency and responsibility.

The mindset we are looking for:

"If something has been promised to the client, I will make sure it is tracked until it is delivered."\

Key Success Measures

Your performance will primarily be measured by:

• Lead follow-up and conversion support
• Client response and communication quality
• Timely proposal and agreement coordination
• Design and pre-construction timeline adherence
• Task and consultant follow-up
• Accuracy of CRM/ERP updates
• Documentation completeness
• Closure of client commitments
• Client satisfaction
• Smooth handover of projects to the execution team

Preferred Qualification & Experience

• Bachelor's degree/diploma in Architecture, Civil Engineering, Interior Design, Construction Management, Business Administration or related fields.
• 26 years of relevant experience in construction, architecture, interiors, real estate or project coordination.
• Good understanding of residential construction/design processes is preferred.
• Experience with CRM, ERP or project management software is an advantage.

Why This Role Is Important

You will be the control point between the Client, Sales, Design and Execution teams.

Your job is to make sure that:

Client Requirement Sales Design Approvals Documentation Pre-Construction Construction Handover

happens smoothly, with no communication gaps and no missed commitments.

In simple terms:

You make sure the client feels that Architeca is always organised, responsive and in control.Role & responsibilities

Preferred candidate profile

Perks and benefits