Sales Administrator

FDH Aero; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

FDH Aero in Bengaluru, India, is seeking a Sales Administrator to support the sales team by handling administrative tasks, coordinating activities, and delivering excellent customer service. The role offers growth opportunities in sales operations and relationship management with clients.

Key responsibilities include scheduling, reporting, order processing, CRM maintenance, and cross-functional coordination with marketing and other departments.

Qualifications

• Associates degree or equivalent from two-year college or technical school.
• 2-3 years of sales experience.
• Experience with Quantum is helpful.
• Ability to read and interpret business materials.
• Ability to write reports and business correspondence.
• Strong problem-solving and analytical thinking.
• Ability to work across cross-functional teams and manage multiple priorities.
• Proficient in Microsoft Office.

Responsibilities

• Assist the sales team with scheduling appointments, meetings, and travel arrangements.
• Prepare sales reports, presentations, and materials for meetings.
• Coordinate with marketing to align campaigns with sales objectives.
• Receive and process customer orders accurately and efficiently.
• Maintain records of sales orders, invoices, and shipping documents.
• Serve as the main point of contact for customer inquiries.
• Provide product information, pricing, and availability to customers.
• Maintain CRM data and generate sales performance reports.

Job description

We Are Looking For

The Sales Administrator will play a key role in supporting the sales team by managing administrative tasks, coordinating sales activities, and providing exceptional customer service. This position offers an exciting opportunity to contribute to the success of our sales operations and build strong relationships with our clients.

What You'll Do (Responsibilities)

• Assist the sales team with scheduling appointments, meetings, and travel arrangements


• Prepare sales reports, presentations, and other materials for sales meetings and presentations


• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives


• Receive and process customer orders accurately and efficiently


• Coordinate with various departments to ensure timely order fulfillment and delivery


• Maintain records of sales orders, invoices, and shipping documents


• Serve as the main point of contact for customer inquiries and requests


• Address customer concerns and resolve issues in a timely and professional manner


• Provide product information, pricing, and availability to customers as needed


• Maintain accurate and up-to-date customer and sales data in CRM software


• Generate reports on sales performance, trends, and forecasts for analysis


• Assist in analyzing sales data to identify opportunities for growth and improvement


• Provide general administrative support to the sales team, including filing, scanning, and organizing documents


• Maintain calendars, schedules, and correspondence for sales representatives


• Assist in preparing proposals, contracts, and other sales-related documents


• Performs other duties as assigned

What You Bring (Qualifications & Skills):

• Associates degree or equivalent from two-year college or technical school


• 2-3 years of sales experience


• Experience with Quantum is helpful


• Ability to read and interpret general business periodicals, technical procedures or government regulations


• Ability to write reports business correspondence and procedures


• Strong problem-solving and analytical thinking abilities, with a keen attention to detail


• Ability to work collaboratively across cross-functional teams and manage multiple priorities in a fast-paced environment


• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.)


• Knowledge in company basic ERP and internet browsing

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.