Sales Account Manager

Power Bridge; Dadri; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance for employees and/ or

Retirement savings plan with employer

Professional development opportunities

Job summary

Power Bridge is seeking a Sales Account Manager in India to manage and grow client accounts. You will develop strategic account plans, negotiate contracts, and ensure high customer satisfaction across key accounts.

Responsibilities include building long-term client relationships, executing account strategies, managing renewals, and collaborating with cross-functional teams to drive growth and improve service delivery.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 3+ years of experience in sales or account management.
• Proficiency in CRM software and data analysis.
• Strong communication and negotiation abilities.

Responsibilities

• Build and maintain strong, long-term client relationships.
• Develop and execute customized account strategies to grow revenue.
• Lead contract discussions and ensure favorable terms.
• Manage renewals and negotiations for ongoing partnerships.
• Address client issues promptly and ensure satisfaction.
• Collaborate with sales, marketing, and support teams to meet client needs.
• Provide insights and feedback to improve service delivery.
• Identify opportunities for upselling and cross-selling.
• Maintain accurate client records and report on performance.

Skills

Communication skills

Negotiation skills

Analytical skills

CRM proficiency

Strategic account planning

Relationship building

Education

Bachelor's degree in Business Administration or related field

Tools

CRM software

Job description

We are looking for a Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction.

Responsibilities

Client Relationship Management

• Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction.
• Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions.

Strategic Account Planning

• Develop and execute customized account strategies that align with client goals and company objectives.
• Regularly assess account health and identify opportunities for growth and optimization.

Contract Negotiation & Management

• Lead contract discussions and ensure mutually beneficial terms for both clients and the company.
• Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships.

Customer Satisfaction & Support

• Address client issues or concerns promptly, ensuring timely resolution and satisfaction.
• Gather feedback to improve service delivery and ensure continuous client success.

Collaboration with Internal Teams

• Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently.
• Provide internal teams with valuable insights and feedback to enhance client experience.
• Identify opportunities to grow accounts through up-selling and cross-selling.
• Develop strategies to drive account expansion and meet sales targets.

CRM Management & Reporting

• Maintain accurate client records and track sales activities using CRM software.
• Generate regular reports to track performance, sales pipeline, and account health.

Requirements

• Bachelor's degree in Business Administration or related field
• 3+ years of experience in sales or account management
• Effective communication and negotiation skills
• Analytical skills to identify customer needs and develop solutions
• Strategic account planning experience
• Sales skills to close deals and meet targets
• Proficiency in CRM software

Benefits

• Health insurance coverage for employees and their families
• Retirement savings plan with employer matching contributions
• Opportunities for professional development and advancement within the organization