RSVP Executive

Valiant Events; Rajkot; Presencial; INR 350.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary & Benefits

Growth & Career Development

Learning & Skill Development

Exposure to Premium Events & Clients

Dynamic & Collaborative Work

Employee Engagement Activities

Recognition & Rewards for Performance

Opportunities to Work on Diverse & Exc

Descripción de la vacante

Valiant Events seeks a Guest Relations Coordinator to collect, organize, and maintain guest databases, verify information, and coordinate with clients for updates throughout the planning cycle. You will initiate RSVP communications, track responses, prepare trackers and reports, and arrange travel, accommodation, and venue details ensuring timely, accurate information for management and clients.

Ideal candidate has 0-2 years in hospitality/guest relations, fluent English, and strong MS Office

Formación

• Graduate in Hospitality, Event Management, Tourism, or related field.
• 0-2 years of experience in Hospitality Operations or Guest Relations.
• Fluent English communication and strong attention to detail.

Responsabilidades

• Collect, organize, and maintain guest databases.
• Verify guest information and keep records updated.
• Coordinate guest list updates with clients throughout planning.
• Initiate RSVP communications via calls, messages, or emails.
• Track responses and maintain RSVP status records.
• Prepare RSVP trackers, confirmation reports, and attendance summaries.
• Coordinate travel details, accommodation, and hospitality arrangements.
• Communicate event information to guests timely.
• Collaborate with Client Service, Decor, Operations, and Hospitality teams.
• Maintain records of guest communications, travel details, and confidentiality.

Conocimientos

Guest database management

RSVP tracking

Travel and accommodation

Documentation

MS Office

Planning tools

Communication

Relationship management

Educación

Bachelor's degree in Hospitality / Event Management / Tourism

Herramientas

MS Office

Descripción del empleo

Role & responsibilities

To collect, organize, and maintain guest databases received from clients and internal teams.

To verify guest information and ensure guest records are complete and updated.

To coordinate with clients for guest list updates, additions, and modifications throughout the planning cycle.

To initiate RSVP communication with guests through calls, messages, emails, or other approved communication channels.

To track guest responses and maintain accurate RSVP status records.

To follow up with pending guests and ensure timely response collection within defined timelines.

To prepare and maintain RSVP trackers, guest confirmation reports, and attendance summaries.

To coordinate guest travel requirements including flight details, train details, arrival schedules, and transportation arrangements whenever required.

To coordinate guest accommodation requirements and share relevant information with hotels and hospitality partners.

To communicate travel, stay, venue, itinerary, and event-related information to guests in a timely manner.

To coordinate with hospitality partners, hotels, transportation vendors, and internal teams for smooth guest management.

To monitor guest arrivals and share updates with relevant stakeholders during event execution.

To support guest assistance requirements and coordinate resolutions for travel, accommodation, and hospitality-related concerns.

To coordinate with Client Service, Decor, Entertainment, Operations, and Hospitality teams to ensure seamless guest experience delivery.

To prepare guest reports, arrival reports, accommodation reports, and RSVP status updates for management and clients.

To maintain accurate records of guest communications, confirmations, travel details, and hospitality arrangements.

To maintain data security and confidentiality of guest information and ensure compliance with company policies, and live by the HR Policy.

Preferred candidate profile

Education

Graduate in Hospitality, Event Management, Tourism, or a related field.

Experience

0-2 years in Hospitality Operations or Guest Relations

Technical Skills

Guest database management, RSVP tracking and reporting, Travel and accommodation, Documentation, Database management, MS Office and planning tools.

Interpersonal Skills

Communication skills, Relationship management, Attention to detail,

Problem-solving ability, Customer service orientation.

Managerial Skills

Planning, organization, Time management, Follow-up management, multitasking, Stakeholder coordination

Other

1) Travelling Readiness during wedding events (with the team)

2) Fluent English Communication

Perks and benefits

• Competitive Salary & Performance-Based Increments
• Growth & Career Development Opportunities
• Learning & Skill Development
• Exposure to Premium Events & Clients
• Dynamic & Collaborative Work Environment
• Employee Engagement Activities & Celebrations
• Recognition & Rewards for Performance
• Opportunities to Work on Diverse & Exciting Projects