Routing & Switching

Career Path HR Solution; Kurla; On-site; INR 500,000 - 700,000; Full time

Job summary

Career Path HR Solution is hiring a Network Operations Center (NOC) Engineer - L1 in Chembur, Mumbai. The role focuses on monitoring, maintaining, and troubleshooting enterprise network infrastructure, including WAN, routers, switches, and SD-WAN environments.

2+ years of experience and CCNA or equivalent certification preferred. The candidate will handle remote monitoring, incident management, and SLA adherence, coordinating with field engineers and vendors to ensure service availability across

Qualifications

• Graduate or postgraduate in any discipline.
• CCNA or equivalent networking certification preferred.
• 2+ years in Network Monitoring, NOC Operations or Network Support.

Responsibilities

• Monitor enterprise network infrastructure, WAN links, routers, switches, and SD-WAN environments.
• Perform remote monitoring and first-level troubleshooting for network incidents.
• Configure and support routers, switches, and SD-WAN devices at branch locations.
• Monitor network performance and ensure availability of critical links across DC/DR and branches.
• Log, track and manage incidents using ticketing tools with SLA compliance.
• Coordinate with field engineers, vendors and internal teams for timely resolution.
• Escalate complex issues to L2/L3 support as required.
• Perform scheduled configuration changes and maintain SOP documentation.
• Conduct device backups and preventive maintenance.
• Generate operational reports and monitor network health using NMS tools.
• Coordinate hardware replacement with AMC partners and vendors.

Skills

Networking concepts

Routing

Switching

SD-WAN

NMS tools

Ticketing systems

Communication

24x7 support

Education

Graduate/Postgraduate degree

CCNA or equivalent

Job description

Job Title: Network Operations Center (NOC) Engineer - L1

Location: Chembur, Mumbai

Experience: 2+ Years

Qualification: Graduate / Postgraduate (CCNA or equivalent certification preferred)

Domain: Network Operations

Project: IBDI

About The Role

We are looking for a Network Operations Center (NOC) Engineer - L1 to monitor, maintain, and troubleshoot enterprise network infrastructure. The ideal candidate should have hands-on experience in network monitoring, routing & switching, SD-WAN, incident management, and network support while ensuring maximum uptime and SLA compliance.

Key Responsibilities

• Monitor enterprise network infrastructure, WAN links, routers, switches, and SD-WAN environments.


• Perform remote monitoring and provide first-level troubleshooting for network incidents.


• Configure and support routers, switches, and SD-WAN devices at branch locations.


• Monitor network performance and ensure availability of critical links across DC/DR and branch offices.


• Log, track, and manage incidents using ticketing tools while ensuring SLA compliance.


• Coordinate with field engineers, vendors, and internal support teams for timely issue resolution.


• Escalate complex issues to L2/L3 support teams as required.


• Perform scheduled configuration changes and maintain SOP documentation.


• Conduct periodic device backups and preventive maintenance activities.


• Generate operational reports and monitor network health using NMS tools.


• Coordinate hardware replacement with AMC partners and vendors.


• Support network changes and ensure adherence to operational procedures.

Desired Candidate Profile

Educational Qualification

• Graduate or Postgraduate in any discipline.


• CCNA or equivalent networking certification preferred.

Experience

• Minimum 2 years of experience in Network Monitoring, NOC Operations, or Network Support.


• Experience with SD-WAN, Routing & Switching, and Enterprise Network Infrastructure.

Required Skills

• Strong knowledge of networking concepts and protocols.


• Experience with Routing, Switching, and SD-WAN technologies.


• Understanding of routing protocols and network troubleshooting.


• Hands-on experience with NMS and ticketing tools.


• Strong analytical and problem-solving skills.


• Good communication and coordination abilities.


• Ability to work in a 24×7 operational support environment.

What We Are Looking For

• A proactive network support professional with strong troubleshooting skills.


• Someone capable of ensuring network availability and operational excellence.


• A team player with excellent coordination and communication abilities.


• An individual committed to delivering timely incident resolution and maintaining service quality.