Revenue Operations Specialist

Retail Insights; Bengaluru; On-site; INR 2,400,000 - 4,000,000; Full time

Job summary

Retail Insights is seeking an experienced Revenue Operations Leader to own end-to-end revenue operations across sales, marketing, and customer success. You will drive CRM governance, pipeline management, forecasting, and revenue analytics to enable data-driven decisions.

You will partner with senior sales leadership and cross-functional teams, design standardized revenue processes, and build executive dashboards to measure performance and growth opportunities.

Qualifications

• 6+ years of experience in Revenue Operations or Sales Operations roles.
• Strong hands-on experience with CRM systems (Salesforce or equivalent).
• Proven expertise in pipeline management, forecasting, and revenue analytics.
• Strong analytical skills with the ability to translate data into insights.
• Experience working with senior sales leadership and cross-functional teams.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to drive process improvements and operational discipline.
• Experience in IT services, SaaS, or Retail technology environments.

Responsibilities

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision-making data

Skills

Revenue operations

Data analytics

Forecasting

Cross-functional collaboration

Tools

Salesforce

Job description

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

Responsibilities

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision-making data

Requirements

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analyticsStrong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments

Education Qualification

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments

Join the team

Thank you for your keen interest in becoming a part of Retail Insights. We're eagerly looking forward to gaining deeper insights into your candidacy through this application.