Revenue Lead

OYO; Gwalior District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

OYO is seeking a Revenue Lead to strengthen relationships with hotel owners and improve revenue performance across its portfolio in India. You will act as the primary operations contact for owners, ensuring service quality and escalation handling while driving bookings and customer experience.

The role requires 2+ years in operations or key accounts, with preference for hospitality/travel exposure. You will collaborate across teams to optimize pricing, availability, and payments, contributing to

Qualifications

• 2+ years of experience in operations handling and key accounts.
• Experience in cross-functional operations and handling customer escalations.
• Demonstrate high ethical values.
• Hospitality or travel industry experience is a plus.

Responsibilities

• Build healthy relationship with hotel owners.
• Deliver good hotel owner and customer experience.
• Act as a point of contact for hotel owners for operations support & escalations.
• Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience.
• Drive revenue by ensuring room availability and improving booking conversions.
• Ensure timely collection of outstanding payments from clients.
• Share regular market insights regarding competition, pricing trends, and ground-level challenges.

Skills

Relationship management

Operations handling

Key accounts handling

Customer escalation management

Education

Graduation / Post Graduation

Job description

Position Revenue Lead

Reporting To Area Revenue Head

What You’ll Be Doing:

• Build healthy relationship with hotel owners
• Deliver good hotel owner and customer experience
• Act as a point of contact for hotel owners for operations support & escalations
• Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience
• Drive revenue by ensuring room availability and improving booking conversions
• Ensure timely collection of outstanding payments from clients
• Share regular market insights regarding competition, pricing trends, and ground-level challenges

Education :- Graduation/Post Graduation

Experience

• 2+ years of relevant experience in operations handling, key accounts handling
• Prior experience in managing cross-functional operations and customer escalation
• Demonstrate high ethical values
• Prior experience in hospitality or travel industry is a plus