Revenue Assurance (Billing and Invoicing) - Manager

Delhivery; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Delhivery is seeking a Revenue Assurance professional to manage invoicing, disputes, and billing processing for logistics clients. You will reconcile data, respond to auditors, and ensure SLAs are met in a fast-paced environment.

The ideal candidate has 0.6–1 year of relevant experience, strong MS Excel skills, and the ability to communicate clearly under pressure. Prior exposure to logistics or customer service is preferred.

Qualifications

• Graduation in any discipline with 0.6–1 year of work experience.
• Basic knowledge of Logistics/Supply Chain domain.
• Strong communication skills in English.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Handle invoicing and disputes end to end for clients.
• Manage billing data requirements for auditors and corporate finance.
• Respond to queries via calls and emails.
• Handle data effectively and ensure SLA timelines are met.
• Collaborate with teams to ensure accurate revenue recognition.
• Contribute to process improvements in revenue assurance.

Skills

Communication skills

MS Excel

Macros

VBA

SQL

Google Data Studio

Ability to work under pressure

Education

Graduation (any discipline)

Tools

MS Excel

Macros

VBA

Google Data Studio

SQL

Job description

Your Role

As part of the Revenue Assurance team, you are responsible for Revenue/Billing/Invoicing processing and reconciliation for clients in the Logistic Industry. If you thrive in a dynamic, collaborative workplace, Delhivery provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities

• Handle the clients Invoicing and Disputes End to End
• Handle the billing related data requirement of auditors and corporate finance.
• Handle queries through calls and Email follow-ups.
• Handle data effectively.
• Ensure client Service Level Agreements (SLA) and timelines are met.
• Required Technical and Professional Expertise.
• Graduate in any discipline or Equivalent (10+2+3) with minimum 0.6-1 year work experience, preferably in Logistic/Supply Chain/ shipping domain /customer service.
• Basic knowledge of Logistic/Supply Chain domain.
• Good Communication Skills with fluency.
• Ability to work under pressure situations

Preferred Technical and Professional Expertise

• Proficient in MS office applications like MS Excel, Macros, VBA, Google data studio and SQL
• Experience in handling queries via calls and emails is highly desired.
• Ambitious individual who can work under direction towards agreed targets/goals.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.