Protect cash flow: Own the invoice-to-cash engine so that every rupee of work delivered is billed accurately, on time and converted to cash, funding a business that is scaling fast.
Plug revenue leakage: Make sure nothing slips through: no unbilled jobs or missed milestones, no short-recovered GST/TDS, no lapsed BG/LC and no export proceeds stuck beyond FEMA timelines.
Bring DSO down, make receivables predictable: Cut disputes at source, keep customer ledgers clean and feed reliable collection forecasts to leadership.
Build billing for scale: Turn a manual, Excel-heavy process into an automated, analytics-led and audit-ready function that can handle multi-fold volume growth without adding headcount at the same rate.
II. Key Results and Activities
1. Accurate, On-time Billing (zero revenue leakage)
Review customer PO / contract, pricing, milestones, payment and tax terms before every invoice.
Generate invoices for spares, services and projects in SAP using a pre-billing checklist (PO match, service report / completion proof, internal approval).
Apply correct GST (place of supply, LUT exports, SEZ), generate IRN / e-way.
Compile the complete invoice kit (timesheets, service reports, DC, e-way bill) and upload / submit on customer portals within TAT with 100% accuracy.
Run a weekly unbilled-revenue review with Delivery / Projects and close gaps before month-end.
Raise credit / debit notes only with approvals, and tag the root cause of each one.
- Publish a customer-wise AR ageing and overdue tracker every week, with DRI and next action, to Sales / Delivery.
- Apply receipts, clear unapplied cash and resolve bank queries on receipts, SWIFT advices and bank charges daily.
- Issue monthly SOAs, obtain quarterly balance confirmations and reconcile customer ledgers (short payments, deductions, TDS).
- Log and root-cause every billing dispute and close it with Sales / Delivery.
- Manage BG / LC lifecycle, LC documentation and bill discounting with banks
- Match inward remittances to invoices, obtain FIRC / e-BRC and close EDPMS entries as per FEMA / RBI norms.
- Handling & tracking of Cores (refurbished inventory).
- Assess credit exposure and recommend changes required in credit policies, advances or LC terms.
3.Billing Automation, AR Analytics & Readiness for Scale
- Map the order-to-cash process, identify manual steps and drive automation with the BA / AI team (auto-invoicing from ERP, SOA / reminder mailers, portal uploads).
- Build AR analytics (DSO trend, collection effectiveness, dispute root causes, customer-wise risk) and feed cash forecasts to FP&A.
- Write SOPs and maker-checker controls so that billing volume can grow multi-fold without headcount growing at the same rate.
- Keep customer master data clean (GSTIN, credit terms, billing contacts) and support improvements to the ERP / SAP billing module.
III. Knowledge/Skills/Behaviours the Candidate Should Possess:
A. Knowledge (Functional and Non-Technical):
- 3-6 years in billing / AR / order-to-cash at a B2B services, engineering or project-based company(M).
- GST on goods & services: place of supply, exports under LUT, SEZ, e-invoicing, e-way bill, TDS / WHT on receivables.(M)
- Trade finance: Bank Guarantees, Letters of Credit, bill discounting, FEMA / RBI export realisation: EDPMS, FIRC / e-BRC, realisation timelines(N)
- Revenue recognition basics (Service project billing, spares supply billing, contract assets, subscriptions, INCOTERMS) (N)
B. Skills (Functional and Technical):
- Organised and process-driven: works with checklists, maker-checker controls and TAT discipline.(M)
- High attention to detail in invoices, reconciliations and documentation(M)
- Firm, courteous follow-up and negotiation with customers and internal teams(M)
- Tech - savy: Hands-on billing / AR in SAP or ERP, Pivot tables, XLOOKUP / INDEX-MATCH, SUMIFS for ageing and reconciliations(M)
C. Behaviours (Technical and Non-Technical):
- Ownership: treats unbilled revenue and overdues as their own problem, not someone else’s(M)
- Integrity and confidentiality with customer, bank and pricing data (M)
- Collaborates across Sales, Delivery and Finance, and escalates on time with facts (M)
- Challenges existing processes constructively and suggests practical automation / fixes (M)