Retail Store Manager

Rihash Enterprises; Visakhapatnam; On-site; INR 350,000 - 550,000; Full time

Job summary

Rihash Enterprises in Visakhapatnam is seeking a Store Manager to drive sales, lead the front-line team, and ensure operational excellence across the store. You will be responsible for delivering exceptional customer experiences and building a high-performing retail team.

In this role you will coach staff, manage stock and cash, ensure POS accuracy, and maintain store presentation. A customer-focused leader with people-management skills will thrive in this fast-growing eyewear brand.

Qualifications

• 2+ years experience as Store Manager.

Responsibilities

• Deliver exceptional customer experience and improve Net Promoter Score (NPS).
• Drive store sales, conversions and achievement of business targets.
• Recruit, coach, mentor and develop high-performing retail teams.
• Manage cash, inventory, stock accuracy and product quality checks.
• Ensure SOP compliance, eye-check quality standards and POS accuracy.
• Plan staffing, schedules and maintain store presentation and equipment.

Skills

Store management

Customer service

Team leadership

Sales targets

Operations

Job description

About

It is one of India's fastest-growing eyewear brands, offering prescription eyewear, sunglasses and contact lenses. The company is focused on delivering exceptional customer experiences through innovation, operational excellence and retail leadership.

Role Overview

The Store Manager serves as the bridge between business strategy and in-store execution. The role is responsible for driving sales performance, customer satisfaction, team engagement and operational excellence while ensuring compliance with company standards.

Key Responsibilities

• Deliver exceptional customer experience and improve Net Promoter Score (NPS).
• Drive store sales, conversions and achievement of business targets.
• Recruit, coach, mentor and develop high-performing retail teams.
• Manage cash, inventory, stock accuracy and product quality checks.
• Ensure SOP compliance, eye-check quality standards and POS accuracy.
• Plan staffing, schedules and maintain store presentation and equipment.

Qualifications

2+ years experience as Store Manager.

Candidate Profile

A customer-focused retail leader with strong people management capabilities, operational discipline and the ability to inspire teams while delivering measurable business outcomes.