Retail Store Manager

Simplyhired; New Delhi; Vor Ort; INR 561.000 - 895.000; Vollzeit

Benefits dieser Stelle

Provident Fund

Zusammenfassung

Simplyhired seeks a Store Manager – Luxury / Premium Retail to lead a high-end boutique floor, own P&L, and drive revenue with a consultative customer experience.

You will manage VIP clients, mentor a premium sales team, maintain world-class visual standards, and coordinate with supply chain for stock and events. Bachelor’s or MBA preferred, 5–8 years retail with luxury brand experience required.

Qualifikationen

• 5–8 years total retail experience with at least 3 years in a store manager or supervisory role in premium or luxury retail.
• Exceptional interpersonal, communication, and high-end client-handling abilities.
• Strong commercial acumen with retail analytics and P&L understanding.
• Proficient in POS, CRM, and inventory management systems.

Aufgaben

• Take ownership of store P&L, revenue targets, conversion metrics and KPIs.
• Lead luxury selling on the floor and manage VIP clients with high-touch service.
• Drive clienteling to build loyalty, repeat business and referrals.
• Oversee operations: opening/closing, billing accuracy, inventory control.

Kenntnisse

Clienteling

Luxury selling

Interpersonal skills

Commercial acumen

P&L awareness

Leadership

Ausbildung

Bachelor’s degree in Business Administration or related field

MBA preferred

Tools

POS software

CRM tools

Inventory management systems

Jobbeschreibung

Position Overview

• Role Title: Store Manager – Luxury / Premium Retail
• Department: Retail Operations & Sales
• Core Objective: Act as the ultimate brand ambassador on the shop floor, driving revenue, optimizing P&L (Profit and Loss), and delivering an elite, consultative customer experience. [1, 2, 3]

Key Responsibilities1. Sales & Revenue Generation (P&L Ownership)

• Take complete ownership of the store's P&L, revenue targets, conversion metrics, and key performance indicators (KPIs). [1]
• Lead from the front on the retail floor, personally managing high-value VIP clients and executing high-touch, consultative selling. [1]
• Drive clienteling initiatives to foster long-term customer loyalty, repeat business, and high-value referrals. [1]
• Monitor business trends, analyze sales reports, and execute corrective action plans to surpass monthly and annual targets. [1, 2]

2. Team Leadership & Development

• Build, mentor, and inspire a high-performing retail team rooted in customer obsession and elite service standards. [1]
• Conduct continuous on-floor coaching, role-playing for luxury selling techniques, and staff performance evaluations. [1, 2]
• Manage team scheduling, resolve internal conflicts, and maintain high morale in a target-driven environment. [1]

3. Brand Standards & Visual Merchandising

• Maintain immaculate, world-class standards across visual merchandising, store layout, and product display. [1]
• Ensure strict adherence to personal grooming, professional presence, and brand etiquette protocols for all team members. [1, 2]
• Curate an exclusive and welcoming store ambiance that reflects the aspiration of the luxury brand. [1]

4. Operations & Inventory Control

• Oversee daily store operations, opening/closing protocols, billing accuracy, and cash handling.
• Manage inventory levels, conduct routine stock audits, and execute loss-prevention measures to minimize shrinkage.
• Coordinate seamlessly with supply chain, marketing, and corporate headquarters for stock replenishment and promotional events. [1, 2, 3, 4]

Key Requirements & Competencies

• Experience: 5 to 8 years of total retail experience, with at least 3 years in a Store Manager or supervisory leadership role within a premium or luxury retail brand. [1]
• Skills:
• Exceptional interpersonal, communication, and high-end client-handling abilities.
• Strong commercial acumen with deep understanding of retail analytics and P&L metrics.
• Proficiency in POS (Point of Sale) billing software, CRM tools, and inventory management systems. [1, 2]
• Mindset: High-energy, entrepreneurial go-getter with a strong bias for action, natural leadership presence, and absolute attention to detail. [1, 2]
• Education: Bachelor’s degree in Business Administration, Retail Management, Fashion, or a related field (MBA preferred). [1, 2]

Pay: ₹50,289.58 - ₹80,204.64 per month

Benefits:

• Provident Fund

Work Location: In person