Retail Store Manager

The Fresh Factory; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading company in the clean label grocery sector is seeking an Outlet Manager in Bangalore. The role involves overseeing store operations, ensuring exceptional customer experiences, and managing a high-performing team. Ideal candidates will have extensive retail management experience and a passion for premium brands.

Qualifications

• 5+ years of experience in retail operations, preferably in grocery store or supermarket management.
• Proven ability to launch and manage premium outlets.

Responsibilities

• Oversee store operations, ensuring efficiency in retail and supply chain processes.
• Recruit, train, and manage a high-performing team across various functions.
• Control operational costs, improve margins, and ensure profitability.

Skills

Leadership

Problem Solving

Customer Service

Job description

Direct message the job poster from The Fresh Factory

The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. It is a focused high-quality clean label grocery store that serves as a sourcing centre for the kitchen and barista for food and beverages.

About the Role:

We are seeking an Outlet Manager to oversee grocery store operations in Bangalore, ensuring smooth daily functioning and delivering exceptional customer experiences.

Responsibilities:

1. Lead & Manage: Oversee store operations, ensuring efficiency in retail and supply chain processes.
2. Drive Excellence: Maintain high standards in brand experience.
3. Team Leadership: Recruit, train, and manage a high-performing team across various functions.
4. Customer Experience: Provide top-tier customer service and foster an engaging, memorable atmosphere.
5. Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement.
6. Financial Accountability: Control operational costs, improve margins, and ensure profitability.
7. Process Optimization: Implement best practices, SOPs, and technology for seamless workflows.
8. Brand Alignment: Execute The Fresh Factory’s brand vision, collaborating with leadership to innovate and differentiate.

Qualifications:

1. 5+ years of experience in retail operations, preferably in grocery store or supermarket management.
2. Proven ability to launch and manage premium outlets.
3. Process-driven leader who thrives in structured yet dynamic environments.
4. Excellent people management and leadership skills.
5. Hands-on and proactive approach, with strong problem-solving abilities.
6. Experience with premium or lifestyle-driven brands.
7. Travel experience is a bonus.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Business Development, and Production
• Industries: Restaurants, Retail, and Hospitality

Referrals can increase your chances of interviewing at The Fresh Factory by 2x.