Retail Salesperson

Pal Jewellers; Ludhiana; On-site; INR 167,000 - 279,000; Full time

Job summary

Pal Jewellers in Ludhiana East is seeking a customer-focused Retail Salesperson to join our on-site team. You will greet customers, understand their needs, and guide them in selecting suitable jewelry products, while explaining features and benefits.

In this full-time role, you will handle inquiries, process sales transactions, maintain displays, support inventory checks, ensure a clean store, and provide courteous after-sales service to help us meet sales goals with professionalism.

Qualifications

• Strong product knowledge in jewelry and the ability to explain features clearly.
• Experience in retail sales or a customer-facing environment with sales targets.
• Effective communication and active listening to build trust with customers.
• Customer service skills focused on courteous and professional interactions.
• Basic upselling and cross-selling in an ethical, transparent way.
• Ability to stand for long periods and manage multiple customers at once.
• Comfort handling cash, card payments, and basic POS usage.

Responsibilities

• Greet customers and understand their needs to guide product selection.
• Explain product features and benefits to help customers decide.
• Handle inquiries, process sales transactions, and balance registers.
• Maintain merchandise displays and assist with inventories check.
• Provide courteous after-sales support and help meet sales targets.

Skills

Product knowledge

Retail sales

Communication

Customer service

Upselling

Stamina

POS handling

Jewelry retail experience

Education

High school or equivalent

Tools

POS systems

Job description

Company Description

Pal Jewellers is a local jewelry retailer known for offering affordable pieces suitable for families and special occasions. The store focuses on providing a welcoming environment where customers can explore a variety of jewelry options with confidence. Team members are encouraged to deliver attentive, respectful service that helps customers make informed choices. Located in the Ludhiana East vicinity, Pal Jewellers is a trusted destination for individuals looking for value, quality, and a positive in-store experience.

Role Description

This is a full-time, on-site Retail Salesperson role based at Pal Jewellers in Ludhiana East. The Retail Salesperson will greet customers, understand their needs, and guide them in selecting suitable jewelry products. Day-to-day responsibilities include explaining product features, handling inquiries, processing sales transactions, maintaining merchandise displays, and supporting inventory checks. The role also involves ensuring a clean and organized store, providing courteous after-sales support, and collaborating with team members to meet sales goals while upholding high standards of customer service and professionalism.

Qualifications

• Strong product knowledge and interest in jewelry, with the ability to learn and explain product features clearly.
• Experience in retail sales or a similar customer-facing environment, with proven ability to meet sales targets.
• Effective communication skills, including active listening and clear, respectful verbal interactions.
• Customer service skills focused on building trust, handling questions, and resolving concerns in a professional manner.
• Basic sales skills such as upselling, cross-selling, and closing sales in an ethical and transparent way.
• Ability to stand for extended periods, manage multiple customers, and maintain store presentation standards.
• Comfort with handling cash, card payments, and basic point-of-sale systems; attention to detail and accuracy.
• Prior experience in jewelry or fashion retail is an advantage; secondary school education or equivalent preferred.