Retail Sales Manager and Marketing

Swanq Standard Hardware; Indore District; On-site; INR 500,000 - 900,000; Full time

Job summary

Swanq Standard Hardware in Indore invites a Retail Sales Manager and Marketing to lead the showroom experience at the local Experience Center. You will engage walk-in clients, present minimalist glass doors and partitions, and drive high-value sales with a consultative approach.

Fluency in English and Hindi is essential, with 3–6 years in premium retail or interior solutions. The role involves site measurements, CRM management, and after-sales support to build lasting customer relationships.

Qualifications

• 3–6 years of proven experience in retail sales or premium interior/architectural products.
• Experience with luxury retail or high-end home solutions is preferred.
• Strong communication and client-facing skills in English and Hindi.
• Ability to interpret space layouts and present premium designs.

Responsibilities

• Showroom Sales & Experience Management for Indore center, presenting luxury glass solutions.
• Direct consultative selling by understanding client layout requirements and designs.
• Lead conversion & pipeline tracking from initial consultation to final order.
• Site measurement coordination with technical teams for feasibility and installation.
• CRM-driven relationship building and after-sales service to generate referrals.

Skills

Interpersonal skills

Aesthetic sense

Target-driven

Client handling

Tools

Microsoft Office

Job description

Contact: 99772-67677, 97553-22222

Job Title: Retail Sales Manager and Marketing

Location: Indore (Based out of the local Experience Center / Partner Studio)

Industry: Luxury Interior Products / Architectural Glass Solutions / Premium Hardware

Key Responsibilities:

Showroom Sales & Experience Management:

Handle walk-in retail customers, high-net worth individuals (HNWIs), and homeowners at the Indore experience center, presenting minimalist glass doors, sliding systems, and partitions.

Direct Consultative Selling:

Understand client layout requirements for residential or independent commercial spaces, pitch customized glass design concepts, and demonstrate the physical functioning of high-end sliding/swing mechanisms.

Lead Conversion & Pipeline Tracking:

Manage retail inquiries generated from marketing campaigns, walk-ins, and direct referrals, driving them from initial design consultation to final order confirmation.

Site Measurement & Coordination:

Coordinate initial site visits for accurate measurements, work with technical teams on customized feasibility, and ensure smooth delivery and installation execution for retail clients.

Customer Relationship Management (CRM):

Build long-term relationships with retail buyers and ensure exceptional after-sales service to drive word-of-mouth and referral business in the Indore market.

Candidate Profile & Requirements:

Experience:

3 to 6 years of proven experience in retail sales, B2C luxury retail, interior solutions, system window modular kitchens, high-end furniture, or premium architectural products.

Skills:

1. Exceptional interpersonal, communication, and client-handling skills with a polished retail etiquette.
2. Strong aesthetic sense and capability to understand home interiors, floor plans, and spatial layouts.
3. Target-driven mindset with a strong track record of closing high-value retail deals.
4. Well versed with Microsoft office

Languages:

Fluency in English and Hindi is essential.