Retail Sales Executive

Bontrue; Hyderabad; On-site; INR 700,000 - 1,200,000; Full time

Benefits offered by this job

Attractive salary package

Performance-based incentives

Employee perks and benefits

Job summary

Bontrue, a premier luxury furniture brand, seeks an experienced Retail Sales Professional for its showroom in Hyderabad. The role focuses on delivering a premium in-store experience, building lasting client relationships, and closing high-value sales through consultative guidance and impeccable service.

Ideal candidates have 5+ years in luxury or premium retail, strong communication, and negotiation skills.

Qualifications

• 5+ years of experience in retail sales, preferably in luxury furniture or related premium sectors.
• Bachelor's degree preferred (any discipline).
• Strong luxury retail sales, negotiation, and presentation skills.
• Familiarity with POS/ERP systems and basic CRM tools.

Responsibilities

• Welcome and engage customers in a courteous, professional manner.
• Present luxury furniture collections with knowledge of materials and customization options.
• Explain features, warranties, and pricing; upsell where appropriate.
• Convert walk-ins into leads and sales; meet monthly/quarterly targets.
• Maintain showroom presentation per brand standards and coordinate with store teams.
• Follow up on inquiries, deliveries and post-sales service to ensure satisfaction.
• Build long-term relationships with customers and assist with design solutions.

Skills

Retail sales

Luxury brand

Customer handling

Negotiation

Presentation skills

POS/ERP

Education

Bachelor's degree preferred

Tools

CRM tools

POS/ERP systems

Job description

ABOUT BONTRUE

Bontrue is a premier provider of high-quality home furniture, dedicated to creating beautiful, functional living spaces for our customers. We don't just sell furniture we build lasting relationships with our clients, delivering top-notch service and ensuring every piece remains in perfect condition for years to come.

JOB SUMMARY

We are looking for an experienced and well-groomed Retail Sales Professional to represent our luxury furniture brand at our showroom. The ideal candidate has a strong passion for sales, exceptional customer-handling skills, excellent communication, and a proven ability to close high-value sales while delivering a premium in-store experience aligned with a luxury brand.

KEY RESPONSIBILITIES

• Welcome and engage customers in a courteous, professional, and consultative manner.
• Present luxury furniture collections with in-depth knowledge of materials, craftsmanship, finishes, and customization options.
• Conduct product demonstrations and explain features, materials, customization options, warranties, and pricing.
• Convert walk-ins into qualified leads and sales; achieve monthly and quarterly sales targets.
• Maintain regular communication with potential buyers during longer decision-making cycles.
• Ensure showroom presentation is maintained as per brand standards.
• Stay updated on product inventory, launches, offers, and design trends.
• Coordinate with visual merchandising/store teams to maintain an appealing display.
• Provide personalized furniture and interior solutions based on customer requirements.
• Achieve and exceed individual and showroom sales targets through relationship building and upselling.
• Convert walk-ins, online leads, and referrals into successful sales opportunities.
• Conduct home visits/site consultations when required.
• Maintain high visual merchandising standards aligned with luxury brand positioning.
• Handle billing, quotations, and order processing accurately using POS/ERP systems.
• Follow up on inquiries, deliveries, and post-sales service to ensure customer satisfaction.
• Address customer concerns professionally in coordination with service teams.
• Collaborate with team members to deliver a premium customer experience.
• Participate in training programs on new collections, materials, and design trends.
• Build long-term relationships with customers.
• Assist with sales reporting and inventory coordination.

KEY SKILLS & COMPETENCIES

• Bachelor's degree preferred (any discipline).
• 5+ years of experience in retail sales, preferably in furniture, home dcor, luxury retail, interiors, real estate, or lifestyle products.
• Strong luxury retail sales and negotiation skills.
• Excellent communication and presentation abilities.
• Eye for aesthetics and design sensibility.
• Ability to close high-ticket sales confidently.
• Familiarity with POS/ERP systems.
• Ability to understand customer needs and provide consultative solutions.
• Basic knowledge of CRM tools/MS Excel preferred.

WHAT WE OFFER

• Attractive salary package
• Performance-based incentives
• Employee perks and benefits
• Day shift schedule
• Opportunity to work with a premium luxury furniture brand
• Career growth opportunities