Retail Sales Executive

Musee Musical School Of Music; Chennai; On-site; INR 391,000 - 502,000; Full time

Job summary

Muse Musical Private Limited in Chennai is hiring a Senior Executive Retail Sales to drive sales by engaging customers, understanding requirements, and recommending musical instruments, accessories, and services. The role includes customer handling, demonstrations, follow-ups, and achieving sales targets across retail and B2B segments.

You will record interactions in the CRM, coordinate with logistics and stores for smooth order fulfilment, and build lasting relationships with customers, music

Qualifications

• Minimum 4–6 years of retail sales experience
• Experience in premium retail or B2B/B2C sales is preferred
• Graduation in any discipline; business/marketing/music/arts preferred

Responsibilities

• Achieve assigned individual sales targets through customer engagement, prospecting, follow-ups, and closures.
• Handle walk-in customers, repeat buyers, and B2B accounts to understand requirements.
• Build and maintain strong relationships with customers, music teachers, academies, and institutions.
• Promote and cross-sell musical instruments, accessories, rentals, AMC and other relevant services.
• Provide accurate product information, demonstrations, comparisons, and recommendations.
• Maintain regular follow-ups with customers and ensure opportunities are converted into sales.
• Record customer interactions, leads, follow-ups, and sales activities in the CRM.
• Identify opportunities for repeat purchases, renewals, and additional sales.
• Coordinate with logistics, service, stores, and rental teams for smooth order fulfilment.
• Support store-level sales campaigns, promotions, and business initiatives.
• Maintain accurate customer and sales records and ensure timely updates in the CRM.
• Deliver a professional and customer-focused experience in every interaction.

Skills

Sales

Customer handling

CRM

Lead follow-up

Negotiation

Communication

Target achievement

Teamwork

Education

Any graduate

Job description

WE ARE HIRING | SENIOR EXECUTIVE RETAIL SALES

Muse Musical Private Limited

Location: Mount Road, Chennai – 600002
Position: Sales Executive – Retail Sales | Full-Time
Experience: Minimum 4 & up to 6 years
Qualification: Any graduate in discipline; Business, Marketing, Music or Arts preferred
Salary: 35,000 – 45,000

About the Role

We are looking for a Sales Executive – Retail Sales who can drive sales by engaging with customers, understanding their requirements, and recommending the right musical instruments, accessories, and solutions. The role involves customer handling, product demonstrations, follow-ups, relationship management, and achieving sales targets across retail and B2B segments.

Key Responsibilities

• Achieve assigned individual sales targets through customer engagement, prospecting, follow-ups, and closures.
• Handle walk-in customers, repeat buyers, and B2B accounts to understand their requirements.
• Build and maintain strong relationships with customers, music teachers, academies, and institutions.
• Promote and cross-sell musical instruments, accessories, rentals, AMC and other relevant services.
• Provide accurate product information, demonstrations, comparisons, and recommendations.
• Maintain regular follow-ups with customers and ensure opportunities are converted into sales.
• Record customer interactions, leads, follow-ups, and sales activities in the CRM.
• Identify opportunities for repeat purchases, renewals, and additional sales.
• Coordinate with logistics, service, stores, and rental teams for smooth order fulfilment.
• Support store-level sales campaigns, promotions, and business initiatives.
• Maintain accurate customer and sales records and ensure timely updates in the CRM.
• Deliver a professional and customer-focused experience in every interaction.

What We're Looking For

Sales | Customer Handling | Retail Sales | B2B Sales | B2C Sales | Consultative Selling | Relationship Management | Cross-Selling | CRM | Lead Follow-up | Negotiation | Communication | Target Achievement | Teamwork

A candidate with experience in retail sales, premium retail, lifestyle, music, education, or solution-based selling environments will be preferred.

Why Join Muse Musical?

Build your career in a unique music and musical-instrument environment, gaining hands‑on experience in retail sales, customer relationship management, CRM, B2B/B2C sales, and business development.

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