Retail Sales & Billing Executive

Cessna Lifeline Veterinary Healthcare Private Limited; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Cessna Lifeline Veterinary Healthcare Private Limited operates a pet store and pharmacy in Bengaluru. The Retail Sales Assistant & Billing Executive will manage billing operations, drive retail sales, and support pharmacy activities to ensure a smooth client experience within the hospital.

Ideal candidates bring 3+ years in retail or sales, familiarity with POS and billing software, and strong communication skills to engage customers and coordinate with the veterinary team.

Qualifications

• Minimum 3+ years’ experience in retail or sales.
• Experience with POS system and cash handling.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Flexible availability, including weekends.
• Physically fit to lift up to 20 kg.

Responsibilities

• Provide friendly, professional, and personalized customer service.
• Assist customers with product information and purchase of products and accessories.
• Process sales transactions accurately using the checkout system.
• Maintain store presentation, merchandising, and stock levels.
• Support inventory management and stock replenishment.
• Work collaboratively with the team to achieve sales targets.
• Coordinate with doctors, lab, and reception teams.
• Build strong customer relationships to encourage repeat business.
• Educate customers on the best care and products for their pets.

Skills

Customer service

Retail sales

Teamwork

Communication

Cash handling

Interpersonal skills

Tools

POS system

Billing software

Checkout system

Job description

Position Title: Retail Sales Assistant &Billing Executive – Pet Store & Pharmacy

Department: Pet shop, Billing and Pharmacy

Location: Domlur, Cessna Lifeline Veterinary HealthcarePrivate Limited

Role Summary:

TheRetail Sales & Billing Executive is responsible for managing billingoperations, retail sales, and supporting pharmacy operations while ensuring asmooth client experience within the hospital.

KeyResponsibilities

• Provide friendly, professional,and personalized customer service
• Assist customers with productinformation and purchase of products and accessories
• Process sales transactionsaccurately using the checkout system
• Maintain store presentation,merchandising, and stock levels
• Support inventory managementand stock replenishment
• Work collaboratively with theteam to achieve sales targets
• Coordinatewith doctors, lab, and reception teams
• Build strong customerrelationships to encourage repeat business
• Through the knowledge you gain, you will inspire and educatecustomers on the best care and products for their pets

Requirements

What we are looking for

• A passion for animals and providing the bestcustomer service
  
• Experience in a similar retail environment
  
• Minimum of 3+ years’ experience inretail or sales required
  
• Reliable, punctual, andwell-presented
  
• Ability to work independently and aspartof a team
  
• Flexible availability, includingweekends
  
• Be computer literate and knowledge of the latest billing software will be a plus point.
  
• Strong Communication Skills with an eye foraccuracy and detail
  
• Experience using a POS system and handling cash
  
• Experiencewith Sales targets and KPI's
  
• Stronginterpersonal skills with ability to build relationships and rapport withcustomers and the team
  
• Physically fit,with ability to lift products up to 20kgs