Retail Sales Associate

Lenskart; Malappuram; On-site; INR 300,000 - 450,000; Full time

Job summary

Lenskart is seeking a sales-oriented candidate to join our team in India. Fresh graduates may apply, with a preference for those who have demonstrated success in meeting sales quotas and can articulate products clearly to customers.

The role requires good command of English, excellent communication, and the ability to handle rejection calmly while delivering quality customer service. Training will cover product details and sales processes across channels.

Qualifications

• Fresh graduates may apply.
• Experience in sales or customer service.
• Proven track record of meeting sales quotas, preferably via phone.
• Familiarity with CRM software and phone systems.
• Ability to learn and explain products to prospects.
• Strong English language skills.
• Excellent communication and interpersonal skills.
• Calm under pressure; handles rejection.
• Strong negotiation and complaint-handling skills.

Skills

Communication skills

Interpersonal skills

English proficiency

Negotiation skills

Tools

CRM software

Telephone systems

Job description

Requirements and skills

1. Freshers can also apply
2. Proven experience as a sales representative or other sales/customer service role
3. Proven track record of successfully meeting sales quota preferably over the phone
4. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
5. Ability to learn about products and services and describe/explain them to prospects
6. Excellent knowledge of English
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints